Ensuring Sustainable Operations
We take a responsible approach across our operations to reducing our direct and indirect environmental impacts and overseeing our supply chain, as part of our commitment to sustainable operations.
Our Journey to Net Zero
Our commitment to becoming carbon neutral.
We aim to be Carbon Net Zero in 2022 for Scope 1 & 2 emissions, five years ahead of our previous target. Scope 1 & 2 emissions include all our direct emissions such as our facilities and vehicles and some of our indirect emissions such as electricity purchased. This will be achieved by a combination of increases in our own renewable energy generation, continued investment in energy-efficient lighting and equipment, the purchase of electricity generated by renewable sources and the purchase of carbon offsetting credits. The Board has agreed a target of being Net Zero for Scope 3 emissions by 2040, ten years ahead of our previous target. Scope 3 emissions include all other indirect emissions including our business travel and transportation as well as those from sources that we do not own or directly control including our supply chain.
Securing energy from renewable sources both on and off-site.
In 2021, 73% of the Group’s electricity usage came from renewable sources, a significant improvement from approximately 30% in 2020. Across our office locations and Integration Centers, we have implemented measures to reduce the energy consumed without impacting our operations.
Reducing single-use consumables and sourcing responsibly across the Group.
We are taking an increased interest in reducing the packaging that is supplied with customer purchases, particularly single use plastics. Some manufacturers are already supplying more cardboard-based internal packaging and have significantly reduced their plastic content and are looking to remove it completely in the next few years. We have further improved our recycling channels and nearly all plastic bags are now either retained to be re-used or separated and collected for dedicated plastics recycling. We regularly hold discussions with our vendors about their use of packaging materials, to encourage them to reduce the volume of packaging, and to substitute materials for those which can be reused or more easily recycled.
We send around 100,000 sales invoices each month. Our investment in IT tools and programmes in recent years mean that, for example, in excess of 90% of UK invoices are now sent electronically, which reduces costs and our environmental impact. The implementation of an e-invoicing system in Germany is now in full effect, with the result that approx. 88% of invoices in Germany are sent electronically.
Removal of pre-printed stationery
We have largely removed pre-printed stationery across our offices and continue to work to minimise the need for printed documents, supported by our investments in systems and collaboration tools.
Having already eliminated single-use items such as plastic cups and bottles at Hatfield and Kerpen in 2020, we have continued to prevent similar usage at our other major sites in 2021. As a result, we are substantially eliminating the use of these items in other locations across the Group.
Waste diverted from landfill
We look to send as little waste as possible to landfill and closely monitor recycling performance for materials such as plastics, paper, and cardboard. In 2021, 34% of waste in the UK was sent to landfill.
Packaging Waste Regulation
Computacenter UK is registered as a distributor of product via the compliance company Paperpak, ensuring we have fully complied with this regulation since 2000.
Changing the ways in which we travel for a more sustainable future.
An important part of Computacenter’s business involves the physical connection between our talent, customers, and extensive vendor network. Whilst we have learnt new ways of working and minimised our reliance on carbon-intensive travel, there are many occasions where we still need to get people to and from different locations. In addition to reducing our travel, we’re changing how we do it too, and where needed, levy and offset our collective impact.
We have a target to reduce emissions from business travel by up to 35% by 2025 based on 2019 levels. COVID-19 restrictions meant that we easily met this target in 2021, using 0.63 million kg of CO2 during business travel compared to 5.2 million kg in 2019. However, this is a challenging target to achieve in a normal year, given the Group’s growth.
We are continuing to reduce our carbon emissions by changing work patterns and policies such as:
- Prioritising low-carbon methods of transport including lower-impact rail
- Eliminating feeder flights in key geographies where alternatives exist
- Investing in virtual meeting technology to reduce travel demand
- CO2e visibility within booking portal to inform better travel decision making
- Internal management review processes to mitigate avoidable trips
- The encouragement of multi-purpose trips to maximise business output per tCO2e
- Electrifying our vehicle fleet and capping emissions on company cars
Computacenter has introduced a single fee levied across all business trips that include air and/or hotel bookings. This revenue will be allocated to projects that reduce CO2e. Trip levies provide both financial and carbon-based accountability when deciding how to move responsibly around the world.
Building transport relationships that don't cost the earth
We’re proud to work with some of the world’s most innovative logistics companies, as a supplier in helping to automate and streamline their operations, and a customer as the recipient of delivery services. Our partnerships are founded on a mutual understanding for reducing our footprint where possible at every step of the logistics process.
Preferencing couriers with PEV (Plug-In Electric Vehicle) fleets is one of the ways we are reducing tailpipe emissions for device deliveries. Pickup and deliveries account for the most emissions generated from any one shipment which is why our focus remains on what happens at either end of the shipment. Streamlining deliveries by either centralising, or decentralising distribution have also played a role in reducing the travel footprint of the goods we buy and sell. With our strategically located Integration Centers in key geographies, we’re able to leverage our capabilities in these markets to dispatch goods in through the most efficient channels possible.
Computacenter’s own fleet of vehicles is helping to lower carbon emissions across the business. Our increasing PEV share of our fleet, investment in electric vehicle charging points, and self-generated electricity are some of the practical ways we are using our infrastructure to reduce our environmental toll.
Shared values within a complex supply chain
Computacenter works with a diverse set of suppliers, many of whom play a key part in the success of our business. Maintaining a reliable, resilient supply chain that understands how we work and aligns with our sustainability goals is of paramount importance - not just to us, but to our customers too.
Developing onsite renewable energy solutions to drive positive environmental change.
UN Sustainable Development Goals
We are focused on where we can take meaningful action aligned to nine of the UN’s Sustainable Development Goals.