Whitelane Research 2022 UK IT Sourcing Study Results

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Computacenter has received top-tier placements across three categories in the 2022 UK Whitelane IT Sourcing Study. Computacenter holds first position in Sustainability, second in Business Understanding, and has maintained third for End User Services, with more than 79% of customers ‘satisfied’ or ‘very satisfied’ with the service they receive from Computacenter.

The UK Whitelane Research annual IT sourcing study positions key IT service providers and is considered one of the most representative and reliable reports on the outsourcing market. Whitelane Research interviews sourcing executives (CIOs, CFOs or their direct reports) about their outsourcing plans and their opinions on service providers. 

‘Computacenter has demonstrated a sound knowledge of its key markets as evidenced by strong results within Sustainability and End User Services. These areas have been critical in helping customers move to the cloud, transition to new ways of working, and enabling customers to reach ESG goals through circular and lifecycle services’, stated Jef Loos, Head of Sourcing, Whitelane Research. 

‘It’s great to see Computacenter recognised for its strengths, particularly across key areas we’ve been focusing on as a business. I would like to thank the participating customers who have acknowledged our continual efforts to improve and succeed, and our people throughout the business who have made these results possible,’ commented Neil Hall, Managing Director, UK&I, Computacenter. 

Whitelane Research is an independent organisation focused uniquely on IT Outsourcing across Europe. The Whitelane Research 2022 UK Sourcing Study shows the main outsourcing trends, evaluates and ranks the main IT service providers based on a set of key performance indicators (KPIs), and analyses trends in outsourcing governance and the impact of new technologies. 


About Computacenter

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 18,000 people worldwide.


For more information contact:

Emma Benstead
Group Head of Customer Experience

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