Increase productivity and simplify device selection
Making workstyles work in the digital age
A user’s IT experience is defined by their access to apps, connectivity and security, all of which are influenced by the device they use. Ill-equipped users will lead to a rise in shadow IT, with unauthorised devices and platforms creating security and support issues.
Rather than taking the traditional total cost of ownership (TCO)-led approach, organisations need to think return on investment (ROI). If users can access apps faster and work more productively, it’s often worth paying a higher TCO as the benefit to the business will outweigh the higher initial investment.
Understanding workstyles will not only help organisations meet users’ needs but also balance them with IT and business goals. With workstyles, organisations can meet everyone’s expectations and ensure they can seize the digital advantage.
We have identified 8 key user personas to help visualise their individual needs and expectations:
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