Nationwide safeguards customer services and security with ATM upgrade
safeguarding ATM availability
To provide customers with 24x7 access to banking services, Nationwide needed to upgrade its ATM estate.
ComputacenterJay Bourne, Senior Operations Manager, Business Services, Nationwide Building Society
helped accelerate the modernisation of our back-end ATM devices, enabling us to safeguard customers services and security.
- Safeguard service availability
- Reduce complexity and risk
Nationwide has mitigated the risks of running an out-of-support operating system on its ATM estate and improved the customer experience.
Computacenter upgraded 1,360 ATMs at 700 branches to a new Windows operating system, which has been optimised to enable remote support.
- Better customer services
- Stronger cyber security defences