Lifecycle Services

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HEALTHCARE LIFECYCLE SERVICES

TRANSFORMING STAFF AND PATIENT EXPERIENCES

Eliminate complexity, cut costs, and maximize value with
efficient, end-to-end management of Apple devices.

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Computacenter's Apple Device Lifecycle Services offers you a proven track record of delivering cost-effective, entreprise-scale provisioning and lifecycle support for Apple devices, including iPhone, iPad, and Mac, to retailers.

ACCELERATING HEALTHCARE TRANSFORMATION

Delivering digitally-enabled
patient-first care

Supporting smarter, faster
clinical workforces

Safeguarding
patient data

END-TO-END APPLE DEVICE LIFECYCLE SUPPORT

Computacenter Apple Device Lifecycle Services includes everything you need to ensure your Apple deployment supports your organization's objectives, including:

Apple Readiness Assessment ensures
secure, efficient deployment

Workstyle analysis provides users with
products matched to their personas and
offers choices as to how and where devices
are delivered

Financial modeling guides hardware and
software financing decisions with flexible
options that includes leasing, buying, buy-
back, and device-as-a-service models, alongside Apple Financial Services (AFS)

Device sourcing
for everything from healthcare systems to
tablets, kiosks, and mobile technologies
that deliver a seamless Apple experience
by bunding devices with required
peripherals

Device configuration
that ensures a hassle-free out-of-the-box
experience when devices are purchased
through Computacenter and preregistered
in Apple Business Manager

Delivery, installation, and support
with Computacenter's field engineers
onsite and online to ensure a seamless
deployment and fast, smooth
implementation

Continuous device monitoring and analytics
and proactive support optimizes
your Apple deployment, identifying
potential issues and opportunities for increased efficiency

Fast, cost-effective repairs and returns for Apple devices
thanks to Computacenter's status as an Apple Authorized Service Provider , using only
original Apple components and available
onsite when required for security reasons

Redeploy, retire and recycle Apple devices
to maximize their value, including securely
wipping data assessing value, and
sustainability redeploying or recycling them

COMPUTACENTER LIFECYCLE SERVICES

TECHNICAL STANDARDS

Technical Standards Workshops

Technical Standards Development

Country Compliance Review

Final Technical Standards Approval

Software Advisory

Data Rationalization

License
Advisory

Cost Optimization

SUPPLY CHAIN MANAGEMENT

Review Forecast & Capacity Planning

Advanced Ordering

Inventory Control

Change Control

Software Advisory

Benchmarking

Commercial
Modelling

Cost Optimization

STAGING & INTEGRATION

Integration Center capacity to configure and test with centralized skilled resource

Run scripts and tests

Replace DoA and early life failure from stock

LOGISTICS

White glove delivery to the customer location

Optimal sustainable delivery

Single flight case delivery

FIELD SERVICES

Field technicians and engineers

Scheduling at scale including install resources

Communication and site documentation

OPERATE

Operational support model

Automation & Systems Integration

Dispatch Services

DISPOSITION

Decommission

Secure asset recovery

Data wiping

Remarketing

Redeployment

Recycling

OPERATIONALIZE THE END-TO-END PROCESS

  • Technical standards and governance
  • Consolidated supply provides better visibility and control
  • Better financial control and advanced ordering
  • Reduce the time, complexity, and cost of deployment
  • Removes storage costs
  • Reduces head count required to build / implement

COMPUTACENTER LIFECYCLE SERVICES

TECHNICAL STANDARDS

Technical Standards Workshops

Technical Standards Development

Country Compliance Review

Final Technical Standards Approval

Software Advisory

Data Rationalization

License
Advisory

Cost Optimization

SUPPLY CHAIN MANAGEMENT

Review Forecast & Capacity Planning

Advanced Ordering

Inventory Control

Change Control

Software Advisory

Benchmarking

Commercial
Modelling

Cost Optimization

STAGING & INTEGRATION

Integration Center capacity to configure and test with centralized skilled resource

Run scripts and tests

Replace DoA and early life failure from stock

LOGISTICS

White glove delivery to the customer location

Optimal sustainable delivery

Single flight case delivery

FIELD SERVICES

Field technicians and engineers

Scheduling at scale including install resources

Communication and site documentation

OPERATE

Operational support model

Automation & Systems Integration

Dispatch Services

DISPOSITION

Decommission

Secure asset recovery

Data wiping

Remarketing

Redeployment

Recycling

OPERATIONALIZE THE END-TO-END PROCESS

  • Technical standards and governance
  • Consolidated supply provides better visibility and control
  • Better financial control and advanced ordering
  • Reduce the time, complexity, and cost of deployment
  • Removes storage costs
  • Reduces head count required to build / implement

SIMPLIFYING EVERY ASPECT OF YOUR APPLE DEPLOYMENT

Source, manage, and deploy all
Apple devices

Send to office or employee home -
even internationally

Auto configure iOS / iPadOS /
macOS devices

Source, send, and manage
peripherals

Optimize for updates

SIM card insertion

Device protection

User guides

Branded re-boxing

Enroll from anywhere

HEALTHCARE SUCCESS STORY

COMPUTACENTER HELPS HEALTHCARE SYSTEM DRIVE AWARD-WINNING PATIENT CARE AND LOWER COSTS

BayCare Health System came to Computacenter for help deploying a smart device solution that enables clinical staff to communicate better, ensure the security of patient data, and meet compliance requirements. Computacenter developed and deployed an end-to-end solution that covers every aspect of device lifecycle management, employing Apple Mobile Device Management to accelerate and simplify device configuration. Computacenter also streamlined the procurement process by creating a single, bundled SKU for BayCare that includes all the components required for end-user deployment.

THE RESULTS?

Greatly simplified device procurement, configuration, delivery, validation, and activation of Apple devices

19%

Overall reduction in deployment costs

100%

Reduction in the need for internal device management expertise, resources, and capabilities

COMPUTACNETER'S STATE-OF-THE-ART U.S. INTEGRATION CENTERS

Watch this brief video to learn about Computacenter's state-of-the-art U.S. Integration Centers.

To learn more about Computacenter's Apple managed services, contact us