Computacenter

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Computacenter is exploiting the power of the Microsoft Power Platform to provide an informed viewpoint on the technology market, and is now sharing this insight with our customers.

The Office of the CTO (UK) is Computacenter's team of technology and market experts who engage with our customers to provide industry and market expertise, thought leadership and technology expertise within a range of domains across the IT Infrastructure landscape. Its purpose is to support customers in undertaking their digital transformations, from start to finish, to achieve their business goals and to help them operate more efficiently, whilst enabling agility and growth.

Objective

The mission of Computacenter's Office of the CTO (OCTO) is to ensure that the company continues to be relevant to our customers and partners. OCTO's interaction across a broad landscape generates significant insights and provides an informed viewpoint on the technology market.

Solution

OCTO helped Computacenter’s Power Platform practice to understand goals and current ways of working before the practice developed a significantly updated and improved ‘Model-Driven’ Power App version of OCTivity, which is underpinned by a complex set of tables, relationships, and business rules in Dataverse. It was also necessary to migrate historical data from the previous version of OCTivity.

Outcome

The new application is bringing considerable benefit to Computacenter UK. We are now generating meaningful information which enables the creation of new IP/Business insights that are also made available to customers. We are also improving our operational effectiveness through better traceability and clarity of our offering’s developments, as well as supporting enhanced collaboration across the business through the ability to share meaningful information that enables more effective decision making.

We have been looking at how we can share and leverage knowledge much more effectively as a central pillar of our growth strategy. Involving both cultural and process changes, delivering on this aim can help us to support our business and our customers better.

Paul Bray - Chief Technology Officer - UK&I Computacenter

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