Identity Management Plain Sailing

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Increasing Security Through a New Identity Management Solution

Computacenter has helped R+V Insurance to replace its existing identity management solution, increasing user satisfaction and security across the company.

Objective

R+V Insurance had been successfully using BMC Control-SA as an identity management solution for many years. When the software manufacturer announced that its product was to be discontinued, the insurance company decided to introduce SailPoint IIQ as a replacement, with assistance from Computacenter. During the replacement process, the key priorities were to avoid interruptions to the identity management service, and to ensure a high level of user friendliness.

Solution

Identity management solutions usually require extensive adaptation to suit the customer’s specific requirements. With a view to adopting the most efficient approach possible, the experts analysed, evaluated and documented the customer-specific functions in BMC Control-SA. The specialists from R+V and Computacenter then optimised these functions before mapping them onto SailPoint IIQ. Following comprehensive testing and the necessary data cleansing in the source and target systems, SailPoint IIQ was put into operation at R+V Insurance.

Outcome

The company’s employees now have access to an identity management system that is both modern and future-proof. SailPoint IIQ helps R+V Insurance to satisfy regulatory requirements while providing 1:1 authorisation mirroring in the connected systems.

By drawing on their deep expertise, the identity management specialists at Computacenter were able to provide us with excellent support and advice throughout this demanding project.

Axel Panten - Head of Application Management and Infrastructure, R+V Allgemeine Versicherung AG

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