Computacenter becomes the first ServiceNow partner in EMEA to hold the top tier gold status for ServiceNow Sales and Service alongside existing accreditations for the ServiceNow Training and Technology programs. This demonstrates Computacenter’s strong growth and credibility and underlines the commitment to ServiceNow as a long term strategic partner.
The ServiceNow Sales Program is designed to recognise partners that deliver significant contribution through subscription sales. The stringent criteria for accreditation also places a heavy emphasis on ServiceNow’s Customer Satisfaction (CSAT) metrics, which Computacenter has consistently delivered on. Computacenter’s subsidiary TeamUltra has been able to meet the demanding criteria for revenue, trained sales personnel and areas of ServiceNow expertise. With TeamUltra, the IT provider has consistently demonstrated its ability to sell the broadest range of ServiceNow products and applications to help customers navigate through the complex challenges of today’s digital transformation processes.
In Spring 2017, Computacenter acquired TeamUltra and now has one of the most experienced pools of IT, enterprise service management and ServiceNow specialists in Europe. The combined expertise and product portfolio provides customers with unrivalled support and knowledge at every stage of the ServiceNow lifecycle, helping organisations maximise their return and results from ServiceNow.
Since the acquisition of TeamUltra, we have been able to more effectively respond to the significant increase in demand from Computacenter customers for ServiceNow capabilities. As companies race to adapt to a digital age, they expect the best solutions supported by exceptional customer service. We enable customers to transform IT service management and other lines of business such as customer service management, security operations and IT operations management. This accreditation reinforces the value we provide to customers by reducing complexity and costs to ensure a broader and more holistic approach to service delivery.
Steve Rayner-Murray, Global Innovation and Change Director at Computacenter
We can help our customers achieve greater innovation and cost efficiency as part of their digital workplace strategy. With our Customer CSAT scores being amongst the highest in the industry, TeamUltra has always had a reputation for being the ServiceNow partner of choice. The latest Gold accreditation from ServiceNow for Sales, is further recognition of our ability to accelerate the sales cycle, and deliver in a new age of enterprise and global sales expectations.
Mike Beale, Managing Director of TeamUltra
To find out more about Computacenter’s ServiceNow Capabilities click here.
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