Computacenter and ServiceNow
Bringing service to life
Computacenter and ServiceNow: Bringing service to life
Computacenter helps organisations take the enterprise service experience to the next level with ServiceNow.
Delivering proactive and flexible services is a differentiator in the workplace and beyond. By optimising service delivery to employees, partners and customers, organisations can increase productivity, satisfaction and competitive advantage.
From answering customer queries and resolving IT incidents to managing security incidents and handling HR requests, Computacenter draws on the power of ServiceNow to help organisations streamline and consolidate every aspect of service management.
Optimising and automating service
Computacenter provides expert and advice and support at every stage of the ServiceNow lifecycle, from initial rollout through to ongoing management and continuous improvement roadmaps.
Formed of an ecosystem of integrated tools, ServiceNow is constantly evolving with new features and capabilities. As a cloud-based solution, it is also highly scalable with transparent costs.
By drawing on the combined expertise of Computacenter and ServiceNow, organisations can take advantage of digital service channels, automate workflows and better prioritise resources and responses.
We help our customers:
- Right-size licensing agreements
- Accelerate implementations and simplify integrations
- Identity service management process improvements
- Monitor, maintain and support ServiceNow instances
- Take advantage of new features and releases
The experience to get it right first time
Computacenter is a leading partner in the ServiceNow ecosystem, boasting one of the most experienced pools of IT and enterprise service management and ServiceNow specialists in Europe. Our experience is founded on lessons learned from hundreds of customer engagements.
- The only partner in EMEA accredited across all ServiceNow partner programmes
- We’ve completed more than 600 projects and implementations across Europe
- We are a ServiceNow Gold Services Partner and are involved in beta testing new features
- We have the largest permanent ServiceNow consultancy team in Europe, with 60-plus certified ServiceNow and ITIL service management consultants
- With end-to-end IT expertise, we can assist with broader workplace and service management transformations to enable the business and its users
Computacenter’s user-centric approach puts people at the heart of enterprise service management, while our tried and tested methodologies reduce risk and cost.
Find out how our team could transform service performance and process across your organisation.