A Peerless IT Service

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Enabling NFU Mutual to deliver a first-class service to their customers.

Ensuring solid, stable and secure systems, continuing an excellent business relationship.

Objective

Entrusting Computacenter to deliver efficient and effective IT services, and to oversee another refresh of workplace – leaving NFU Mutual free to focus on providing quality insurance for their customers, and not having to worry about their IT.

Solution

Computacenter continue to provide a full Managed IT Service, excluding Service Desk, which delivers a modern workplace. It includes Windows 10 and Windows 10 Evergreen support, new end-user devices and Managed Print, with guaranteed end-user infrastructure performance.

Outcome

NFU Mutual benefit from a stable, resilient infrastructure supported by smooth-running IT services and enabling a workplace transformation for their 6,000 people. Their people enjoy improvements in the user experience and their choice of support. In Computacenter they have a long-term partner that understands NFU Mutual’s business and adds value, providing thought leadership and commercial innovation.

Having established a platform for a totally reliable service, this is now what everyone in the company expects from Computacenter, going forward. With our renewed contract, and our new Workplace, I’m looking forward to the next four or five years of peerless IT service.

Tim Mann - CIO, NFU Mutual

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