Story

Computacenter provide employees across the BMW Group with tech from vending machines 24x7, helping to reduce times and costs involved in distributing new devices.

 

Objectives

 

The goal was to speed up distribution of peripheral devices, such as mice and adapters, and to make the process more cost effective. The BMW Group also wanted to make sure employees had access to all components known as ‘C-parts’ at any time without the need for an authorisation process.

 

Solutions

 

Computacenter converted a commercial vending machine, similar to those used for sweets and crisps, to dispense peripherals. Employees can now use their employee ID cards to obtain C-parts as required.

 

Outcome

 

The distribution of IT consumables is now cheaper and faster with the converted vending machine. The pilot test before moving to production had shown that Computacenter’s pragmatic approach met the customer’s expectations.