Computacenter, Europe’s leading independent provider of IT infrastructure services and solutions, today announces that it has signed a contract with AstraZeneca, an innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialisation of medicines. The new agreement forms part of the AstraZeneca global IT transformation programme and will see Computacenter delivering onsite IT services to 51,500 users in the UK, France, Germany, US and the Nordic regions.
Building on existing service desk arrangement
The AstraZeneca IT transformation process links directly to its business transformation plan and the three year contract builds on the existing global service desk arrangement with Computacenter. Under the agreement, Computacenter will operate as the sole provider of onsite IT support, consolidating four previous suppliers, significantly simplifying the supplier operations model. The solution will provide staff with real-time support to improve their technology experience and help users work more effectively.Download the full press release here
We are constantly looking for ways to improve our internal services and offer the best possible experience to our users.Leigh Bennett, VP, Infrastructure, Customer Success, Security & Compliance, AstraZeneca.
Computacenter not only understood our strategic vision for IT but also have considerable existing knowledge of our business and service demand.