Customer Story

Civil Aviation Authority

Windows 10 and SCCM migrations

Delivering software currency, better security and the platform to fully exploit Microsoft 365

As part of its Digital Transformation agenda, the CAA wanted to optimise Microsoft 365, but to do so, they needed to migrate users from Windows 7 to Windows 10. This was also an opportunity to improve security and minimise disruption for future Operating System upgrades.




The CAA were looking for a partner to perform the design and build of both Windows 10 and Microsoft SCCM, and to then procure and deploy appropriate workplace devices or replace the hard disks of existing devices to accommodate Windows 10.




Computacenter led the design and build of Windows 10 for the CAA, to NCSC standards, and the design and build of SCCM. This was followed by deployment of Windows 10 in a pilot for up to 180 employees, and subsequent deployment to the remaining 1,020 employees in scope. In doing so, Computacenter and the CAA had to work around changing conditions caused by the COVID-19 pandemic, having to adapt their deployment method accordingly.




Hardware consolidation
Improved productivity and sustainability
Increased security
Supported digitalisation


Computacenter are a long standing supplier and partner to the CAA and their knowledge of our environment and the systems in use made them the outstanding candidate to deliver the project.

Simon Sheeran - Head of IT Operations, Information Services, Civil Aviation Authority

Our Solutions

Workplace - Cloud & Applications - Data Center - Networking - Security