Intelligent Support Experience
At Computacenter we enable people with personalised, intelligent, and relevant support services that keep them productive and allow them to be better every day.
People and their experiences are at the core of everything we do. Our Intelligent Support Experience takes an integrated approach that’s designed from the ground up to provide flexible, personalised support services which are easy to access, and designed to enable your people to be as productive as possible.
Making intelligent use of our investments in AI and automation, it expands the notion of the omnichannel to include smart hands, walk up and self-service solutions and achieve a single user journey that’s also an exceptional experience.
And because issue-resolution is automated they can be eradicated too.
That helps you make the most of your existing technology investments, capitalise on their true benefits, while maximising time-to-value from your digital transformation.
We provide a Digital Transformation hub for your business which will support your broader Digital Agenda.
We deliver
Our Intelligent Support Experience takes an integrated approach that’s designed from the ground up to provide flexible, personalised support services which are easy to access, and designed to enable your people to be as productive as possible.
Productive People
Proactive support via truly omnichannel experiences that match your people’s needs day-by-day, hour-by-hour.
Exceptional experiences
Our people and automated systems get faults fixed, upgrades and patches done, and can replace tech when necessary.
Sustainable Success
We ensure your estate is fit-for-purpose and matches your sustainability and CSR policies.