The experience of work is now more diverse than ever. There has been significant and fundamental change when it comes to where and how we work. In tandem our expectations of the tools and technologies we use at work have risen sharply.
Increasingly we are bringing the outside world into work. Our expectations of technology and digital services are continually rising thanks to continual innovation and service delivery when we’re the customer. This expectation needs to be met in the workplace. If something goes wrong the right support must be in place to get to the right resolution, and fast. It’s what we all demand.
In addition, people should be able to consume the services in ways that suit how they work. Enabling them to closely recreate their home set up means they can better self-serve when issues arrive.
They can get up and running far faster, know their way around the platforms and processes and intuitively know how to handle a range of scenarios.
Whilst technology can enable greater flexibility and higher satisfaction levels, those outcomes only get realised when the underpinning infrastructure and support structures are in place. Nobody understands this better than Computacenter. Our expertise, knowledge and understanding of different business and employee needs enables us to deliver and support truly exceptional experiences.
TECH THAT’S RIGHT FOR YOUR PEOPLE
We start with workstyles and the needs of both people and organisations. Then we recommend and implement the best solutions. People and their roles come first.
SIMPLE SUPPORT THAT’S EASILY ACCESSED
Omni-channel access to support that delivers answers (via humans and AI) that’s easily and always accessible, totally appropriate, and resolves questions and issues fast.
SATISFACTION IS OUR PRIME XLA
Yes, we do the numbers (and they’re good), but we also focus on how people feel, whether they achieve their ambitions and goals, and how they can do more and do it better.
INDIVIDUALS AND TEAMS
We support deeper collaboration by creating environments that allow teams/groups to work together irrespective of geography and without having to change their working modes.
Our Workplace Propositions
Device as a Service
Our product and service expertise combines to optimise your device estate and deliver predictable IT. By controlling the end-to-end lifecycle of your devices, we ensure your people remain productive at all times
Intuitive and empowering tools and solutions that make it easy to get work done. Empower your employees to work at their best and collaborate with colleagues – from anywhere
The combination of best practice processes and systems management tooling across diverse endpoint platforms to configure, deploy, manage devices and delivers an exceptional experience for the modern workforce.
Intelligent Support Experience
People and their experiences are at the core of everything we do. We provide flexible, personalised support services that are easy to access, are responsive and designed to keep your people productive.