Computacenter First Call Support

 

 

The increasing complexity of today’s data center requires dedicated operational resources.

Computacenter First Call support frees your IT staff from the tedious and time-consuming troubleshooting and problem resolution processes and helps you drive to resolutions when its most critical. With Computacenter’s First Call Support you gain direct access to Level 3 engineers who have deep expertise in your key technologies.

 


Computacenter First Call Support delivers:

  • 24×7 support
  • Centralized call center
  • Escalation support and management process
  • Contract administration process
  • Problem re-creation labs

 

Data Sheets

First Call Support for NetApp

First Call Support for Pure Storage

First Call Support for Veritas

Our First Call Technical Support Center (“TSC”) offers each customer superior personalized hardware and software support-24 hours a day, 7 days a week, 365 days a year.

To contact the TSC by telephone, please call 888.895.0495.

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