Cisco

 

 

Cisco Relationship

The Computacenter team has deep expertise across the entire Cisco solution suite. Our solution architects average more than 20 years of experience helping customers utilize Cisco networking, security, data center, converged infrastructure and cloud solutions. We also help customers leverage Cisco collaboration and contact center solutions to boost productivity and enhance the customer experience.

As a Cisco Gold Certified Reseller, Computacenter Technology Services delivers leading Cisco solutions which provide a superior customer experience. Computacenter has achieved status as a Cisco Master Collaboration and Master Security Partner. Additionally, our team has earned many Cisco specializations and authorizations that guarantee we provide expertise to our customers.

Our Computacenter Assure team is a unique feature of our Cisco Practice. Steeped in Cisco Enterprise Agreements, Smart Licensing, Smart Net Total Care and more, our Assure team works in concert with our consultants, solution architects and engineers to maximize the value of the implemented technology. Our Computacenter Assure Practice ensures clients make the most of their solutions as Cisco moves from a hardware to a software-defined focus.

Computacenter’s team of contact center experts have extensive experience in the design and implementation of omnichannel solutions that fully integrate voice, chat, text messaging, email and social media channels, and leverage chatbots and AI-based interactive voice response (IVR). These solutions are backed by 24x7 monitoring and proactive support along with ongoing optimization to ensure a high-quality customer experience. Is your Contact Center Ready for Today, and Tomorrow? Check out our infographic to find out!

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2020 US Customer Experience Partner of the Year

 

 

Solutions

 

The Computacenter Hub collects data from various systems, applications, databases, and tools and provides a customizable dashboard view of hardware and software configurations, contracts, financials, and more. Additionally, the Computacenter Hub provides this value for consuming Cisco Lifecycle Services.

 

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Cisco SD-WAN solutions help Computacenter customers achieve edge transformation while protecting their networks.

 

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Computacenter partners with Cisco to deliver leading contact center solutions, including Webex Contact Center and Unified Contact Center for both SMBs and enterprises.

 

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Assess Your Customer Experience

Schedule a discovery call with Computacenter Cisco experts and discover how to ramp up your customer experience to build satisfaction and loyalty.

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Certifications

 

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16 Cisco Certified Internetwork

Experts (CCIEs)

65 other Certified Engineers

Adv Collaboration Architecture Specialization

Adv Data Center Architecture Specialization

Adv Enterprise Networks Architecture Specialization

Adv Security Architecture Specialization

Adv Customer Experience (CX) Specialization

Cisco Capital Financing

Cisco Certified Refurbished Equipment

HyperFlex Authorized

EA -- Enterprise License Agreement Authorized

ATP -- Unified Contact Center Enterprise

Global Partner Network Agent (GPN)

Cisco Lifecycle Incentive Partner

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Webex Contact Center

 

 


Partner Resources

 

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Pivot Cisco Practice

 

EXPLORE THE PARTNERSHIP
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Contact Center: Shaping the Customer Experience

 

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Contact Center Solutions

 

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Cisco and Pivot Customer Experience 2020

 

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