Dairy Crest improves employee productivity and satisfaction with Computacenter support services.
Safeguarding the supply chain
To maintain seamless production, order fulfillment and distribution processes, Dairy Crest needs a stable IT environment that enables users and the business to meet day-to-day obligations.
The new approach to IT support will help us maintain a seamless supply chain and enable users to work faster and smarter.Nina Pink, IT Service Manager, Dairy Crest Group
- Safeguard the supply chain
- Minimise IT downtime
- Deliver responsive IT support services
By partnering with Computacenter to deliver optimised support services, Dairy Crest will be able to minimise downtime, enable its users to work more productively and respond more effectively to change.
Dairy Crest has partnered with Computacenter to run its user service desk since 2008. Its service desk provision has been migrated from the UK to Computacenter’s Global Service Desk in South Africa.Download the full case study here
- Greater cost control
- Enhanced productivity
- Improved the user experience