Microsoft Surface Authorised Service Partnership Accreditation
Computacenter today announce their accreditation as the first Microsoft Surface Authorised Service Partner in key EMEA locations. This accreditation marks the beginning of a service agreement between Computacenter and Microsoft to provide in-country warranty, repair, and maintenance for enterprise Surface and Small Screen Devices.
The new service, initially covering Microsoft’s enterprise customers in the UK and expanding to France, Germany and the Netherlands, will see devices requiring repair or replacement now handled by Computacenter. By leveraging the location and green energy of Computacenter’s Integration Centers, Microsoft and their enterprise customers can reduce their environmental footprint by servicing devices locally, avoiding the need to courier equipment back to its country of origin.
Customers receiving the new capability provided by Computacenter can expect a quicker turnaround of devices, further elevating Microsoft’s commitment to after-sales service. Customers who use Computacenter as their technology sourcing partner for Microsoft Surface solutions will have the added benefit of a unified point of contact, simple delivery system, and bespoke configuration capability.
‘We are delighted to be selected by Microsoft as their Authorised Service Partner for Surface in the UK’. says Mark Lovejoy, Computacenter’s Director of Technology Partnering. ‘This is in recognition of our long-term success together in supporting our joint customers, as well as the comprehensive and unique service offerings we have built to meet the most demanding needs of our clients.’
‘We look forward to delivering high-quality in-country support to our valued enterprise Surface and Small Screen Device customers in cooperation with Computacenter in the UK.’ says Mark Smith, General Manager, Microsoft Solutions. ‘This new agreement will see customers receive fully-accredited after-sales care for their devices whilst concurrently helping them to achieve their Environmental Social and Governance targets’.
As a Microsoft Gold Certified partner, the addition of becoming an Authorised Service Partner for Surface enables Computacenter to continue growing their service capability across EMEA.
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 16,000 people worldwide.
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