Who do you trust to deliver your Managed Security?


Oscar Griffiths, Group Propositions Manager at Computacenter, explores the challenges of keeping up-to-date with the latest technologies whilst keeping your organisation safe and how managed security can free up your security teams to focus on the major business priorities.

A high profile data breach; a Ransomware attack; or the latest Malware outbreak; these are now headlines seen on an almost daily basis. And to help IT departments respond and do all they can to stop a similar security breach in their organisation, they are then bombarded with a myriad of technologies, vendor tooling and compliance standards all claiming to help protect them and help manage the increasing risk to the very survival of their businesses.

It can come to a point where IT departments need help to make sense of it all, where an in-house team simply needs someone else to take up the slack, and this is where the decision to outsource some aspects of security can come into play.

Where in-house security teams lack budget and/or scale, they will inevitably struggle with the escalating scope of responsibility.  This is something Managed Security Providers (MSPs) can help with as they are able to support the day-to-day security activity, freeing up in-house security teams for more strategic activities. They can also provide an additional depth of expertise when it is needed, providing access to deep security skills that can be turned on and off again as required.

Typically, MSPs achieve cost savings through their scale and this is something that is increasingly important in a marketplace that has a huge skills shortage. Not only does their scale mean they can deliver a lower price point, but they also take on the risk of staff churn. Losing a member of staff in a small in-house team will have an immediate impact on productivity and the ability to respond in the event of an attack. It will also have an impact on the cost of recruitment and training. An MSP’s scale protects them and they can offset additional recruitment and training costs in their rolled-up service charges, and still be cheaper.

But who do you Trust with this responsibility? After all, handing over the responsibility to manage the security operation does not mean handing over the responsibility to manage risk. A major security breach will still affect business productivity and could have a significant reputational and financial impact, regardless of who is actually delivering the operational services.

Computacenter is well placed to help here. With our Digital Trust Security portfolio we offer an end-to-end security service that covers the endpoint; compliance; secure cloud; cyber defence; industrial security; and much, much more. And we can embed these services as part of a broader outsource so the knowledge and skills we have in running your infrastructure, or enabling your users, feeds directly into the way we deliver security.

An expert insight and understanding into how your business works can make all the difference when responding to a major security issue. We can use our knowledge to effectively assess the real risk level of the incident, the value of the assets that have been compromised, and level of exposure those assets have to the broader organisation to ensure the response is appropriate and effective.

Certainly, retaining responsibility for your own internal security organisation will provide control but it is inevitable that at least some aspects of the security service will have to be outsourced to provide organisations with headroom to focus on the other major business priorities.

In an age where Ransomware, Deception and DDOS attacks, and the increasing criminal focus on the theft of data are the norm,  you need an organisation you can Trust to help you manage your security.