As the world continues to change rapidly, we and our customers need to respond swiftly and decisively. These changes are driven both by the seemingly infinite opportunities that technology provides, as well as unpredictable external factors.
Technology continues to be a major catalyst for change across all industries. The democratisation of technology and mass availability driven by cloud, mobility and social presents huge opportunities for creative invention to deliver new market opportunities and challenge the conventional norms
Organisations are looking to assure themselves against internal and external threats. Security and privacy remain key challenges but it is also critical to look more broadly to ensure that organisations are able to maintain effective business operation in the face of uncertainty and external impacts.
We are in the midst of the “experience era”. There is a war for talent across many industries, where attraction and retention of talent is a key business issue. Similarly in the face of increased mobility and globalisation, there is a war for the consumer. A single flawed interaction or experience can be costly to reputation. Focus upon the experience at every touch point is now key.
Operating organisations responsibly with consideration to the planet, people and communities is now imperative. Encompassing both direct activities and outputs to the wider supply chain and ecosystem in which an organisation operates – demonstrating responsible and ethical practices are critical to customer loyalty, effective partnership and maintenance of reputation.
Organisations face increased pressure to deliver efficiencies and cost savings. At the same time, they are looking to adopt new methods of delivery to reduce their time to market and capitalise on early mover advantages in a fiercely competitive market place.
Organisations are looking to assure themselves against internal and external threats. Security and privacy remain key challenges but it is also critical to look more broadly to ensure that organisations are able to maintain effective business operation in the face of uncertainty and external impacts.
Technology continues to be a major catalyst for change across all industries. The democratisation of technology and mass availability driven by cloud, mobility and social presents huge opportunities for creative invention to deliver new market opportunities and challenge the conventional norms.
We are in the midst of the “experience era”. There is a war for talent across many industries, where attraction and retention of talent is a key business issue. Similarly in the face of increased mobility and globalisation, there is a war for the consumer. A single flawed interaction or experience can be costly to reputation. Focus upon the experience at every touch point is now key.
Operating organisations responsibly with consideration to the planet, people and communities is now imperative. Encompassing both direct activities and outputs to the wider supply chain and ecosystem in which an organisation operates – demonstrating responsible and ethical practices are critical to customer loyalty, effective partnership and maintenance of reputation.
Computacenter are committed to helping organisations in two ways. We help to “Drive Operational Efficiency”, exploiting existing technologies and taking advantage of best practice and experience. We also enable organisations to “Increase Agility & Growth” through embracing new technology and concepts to support the customer agenda, and work in partnership to generate new opportunities to help shape their business and market.
Ensuring what you have today is supporting your immediate needs, and enabling a platform for the immediate growth and prospects of your business
Agility is an asset that can enable you to compete better. Technology can be key to differentiating your services and maintaining relevance in today’s highly competitive market.
Driving operational efficiency is about people, process and technology. It is about understanding what you have today, ensuring it is supporting your immediate needs, and enabling a platform for the immediate growth and prospects of your business.
Technology is the engine powering business. It is the enabler of the digital transformations that organisations aspire to. But frequently, technology is seen as a burden, as a barrier to realising the future we desire.
We firmly believe in the role of technology to not only deliver today’s business, but to enable the business of tomorrow. The technology of today may be a business constraint, inflexible, rigid, and ill-fitting to the demands of the modern user and consumer.
We understand how to drive value from technology, how it can enable your business. A fundamental objective is to harness technology to Drive Operational Efficiency as a platform for future growth.
Driving Operational Efficiency is part of our Enabling Success approach and is comprised of the two solution pillars of optimisation and modernisation.
We help you understand your existing technology environment and identify areas where greater value can be derived from the capabilities that you already have in place.
Technology must be enhanced or upgraded to remain secure, to support the business processes which depend upon it, or to capitalise on new capability. By considering your future ambitions, we can ensure that your core technology platforms are always ready to meet the demands of your business.
Increasing agility and growth is not optional, its mandatory for all organisations to succeed and thrive. History offers us many examples of those who did this successfully, and those that did not.
Adapting effectively to change is key to growth and relevance. Agility is an asset that can enable organisations to compete better. Technology can be key to differentiating services and maintaining relevance in today’s highly competitive market.
Technology is critical to driving transformation and innovation. The demands from business units and from customers are unabating, the timescales to deliver value and achieve return on investment so much shorter than ever before. This necessitates a new mindset in IT, a new “operating model” for not only how IT engages with the business, but how it becomes a strategic asset to drive the business evolution and growth.
Computacenter are here to support you through this change. We don’t just work alongside you, we co-create with you. We see how increasing agility can help to transform your business and disrupt your market, delivering unique value propositions. .
Increasing Agility and Growth is part of our Enabling Success approach and is comprised of the two solution pillars of Transformation and Innovation.
Transformation can be challenging. It is not just about technology change, but people and process change to fundamentally reimagine how and what services you deliver. Providing new capabilities, at pace, and on an ongoing basis are principles at the heart of our approach.
Leveraging curiosity, creativity and courage to define and deliver solutions to open new opportunities. Driving profound changes to the way things are done within an industry, or internally – to enable you to differentiate and establish a unique position in the market.
Working effectively and efficiently means working smarter
In today’s landscape, working effectively means working smarter. In order to continually optimise and enhance the ways in which we get business done, we need to rethink how we use technology to make the most impact at every level, and across every operation.
Behind the scenes, automation can help make labour intensive administration processes quicker, cheaper, and more secure to deliver. From leveraging software-defined architecture to provide better resource management to securing intelligent procurement that keeps the business on-track to meet its future objectives, smarter working is the enabler of tomorrow’s innovation.
It’s not just behind-the-scenes that we can leverage this way of thinking, with people more connected than ever, it’s just as important to apply this ethos to the connected workplace. Smarter working for people means access to the right technology so that they are enabled and empowered. With work patterns changing at a rapid pace, keeping ahead of the trends requires pre-planning and an understanding of how to get the best results from tomorrow’s hyper-connected workforce. Deploying people to the field or enabling home working have been two areas in which intelligent mobility has enabled people to do more with less.
The boundaries between the traditional workplace (where people go to work) and tomorrow’s workspace (a place in which people do their work) are disappearing. As this transition accelerates, we need intelligent solutions that address these changes whilst being sensitive to the evolving needs of people.
Empowering people to work wherever and however they choose, with secure access to information and data
Enhancing effectiveness for all using a mixture of technologies, processes and skills
Optimising procurement and exploitation of IT assets in line with the business need
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Reaping the rewards of increased productivity with less effort
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Service remains unaffected and productivity is enhanced as people embrace flexible working
Read Customer StoryReliable and secure platforms enable successful organisations
Strong IT foundations play a key role in supporting effective and agile business. Intelligent technology sourcing, robust logistical networks, and global consistency ensure that the IT foundations we support are there to support you and your business. Our powerful partnerships with leading technology vendors allow us to deliver on-time, to scale, with the best products, and service to match. This allows us to foster relationships between businesses that are as strong as the IT we support.
Strong IT foundations are centred on reliability and focused on business enablement.
Delivering IT foundations means going beyond simply the capability of technology, it’s about delivering results from supporting your IT ambitions. This means tight SLAs, robust networks, intelligent supply chains, sustainable lifecycle management, and an understanding of the interconnecting of all the above.
Within any infrastructure setup, reliability, security, performance, and versatility must be taken into consideration to create the platforms that are ready to support every function of your business. Strong IT foundations support strong business. With Computacenter’s industry leading insight and consultancy, conceive the right base to further your business’s strategic objectives.
Sourcing of technology aligned to industry best practice, and holistic visibility and management of assets
Delivery of proven platform architectures and approaches to maintain reliability, efficiency and operations
Effective operation and support of technology to support business operations
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The disciplines and capabilities required to deliver reliable and secure platforms
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UBS completes a London campus consolidation within aggressive timescales without any loss of productivity.
Read Customer StoryWhen everything is connected, everything must be protected
With more connections than ever thought imaginable, the scale of the modern enterprise network is fundamentally reliant on strong, proactive, and vigilant security. Knowing the boundaries of the enterprise is now more difficult with people connecting multiple devices, complex infrastructures, and the addition of IoT sensors.
With people and things now sharing ubiquitous connectivity, ensuring that those pathways are protected is the basis for using technology to enable better business. The secure enterprise network no longer relies on siloed security functions, rather, it operates as a wider fabric that provides flexible coverage with minimal user intervention.
With people needing immediate access to resources from their already connected devices, built-in security via embedded protocols and policy improves the user experience by removing clunky VPNs or identity tokens. The mesh nature of the connected enterprise promotes comprehensive vigilance amongst unparalleled mobility. For people, this means that working on or off the network is just as secure, and the right protocols are in place to route data correctly with minimal intervention. Layered security combining the best of software defined architecture and advanced hardware allows organisations to undertake development and push boundaries in a safe and secure environment.
The assurance from network-wide coverage is what will enable people to do more, and IT to lead the way. As the boundaries of the connected enterprise are continually being pushed, agile security will ensure that visibility, vigilance, and control are at the centre of your operations.
Ensuring people, corporate identities and data are protected at all times
The ability to work anywhere, access applications & services and deliver the transport for cloud platforms
Balancing the demands of intuitive user experience with the security requirements of modern business
Leveraging the power and potential of Secure Connected Enterprise
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NHS Digital enhances security and continues to protect patient data with a holistic network analytics solution
Read Customer StoryLeverage flexibility and agility to deliver more
Leverage flexibility and agility to deliver more for your business with software defined infrastructure.
As business continues to grow, the restrictions from physical infrastructure and investment can stifle natural momentum and scalability. Software Defined Infrastructure allows organisations to control how IT workloads are distributed, optimised, managed, and secured to maximise the potential value of flexible architecture.
Software Defined Architectures are self-aware, self-healing, self-scaling and self-optimising - an IT environment that enables truly agile business processes. In today’s landscape, and increasingly tomorrow’s, mobility is more important than ever. We know that people are working across multiple locations, whether that is at home, in the office, or in the field, which means adaptive, scalable, and secure frameworks need to be in place. The software defined infrastructure allows businesses to connect multiple people, campuses, sensors, and customers across diverse locations, all without the need for their own fixed infrastructure.
The components that define the SD infrastructure may be provisioned and scaled to address the changing demands of the business. Consumption based pricing models mean that financial scalability is immediate and that you’re adapting a solution to your business, not the other way around.
Modernised infrastructure and virtualised/private cloud technology delivering a flexible data center platform
Leveraging software and automation to streamline provisioning, introduce self service and self healing capabilities
Providing agility to network configurations to dynamically adapt to business need
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Leverage flexibility and agility to deliver more
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"Computacenter’s creative and flexible approach enabled us to establish a cloud environment that accelerates innovation and boosts our competitive advantage.”
Accelerate transformation and open up new opportunities
Capturing the potential and capability of cloud-enabled landscapes is at the core of Modern Cloud Platforms. Harness the unique capabilities of each cloud, whilst managing the environment as a holistic platform to accelerate technology transformation and open new opportunities for engaging with data and people.
From both public providers to private infrastructure, we can help impartially evaluate the use cases, benefits, drawbacks, and ways in which you can develop a cloud strategy to power your business growth. The Modern Cloud Platform is your chance to seize the opportunity to drive real value and ingenuity from the technology ecosystem.
The independent Computacenter approach delivers a solution that is designed upon dynamic infrastructure, is intelligently managed with robust governance, and a true enabler for tomorrow’s cloud applications and development opportunities
A cloud strategy is no different to any other part of the IT landscape, applying the right technologies to the right applications will get the right results for your business. Without falling into the trap of siloed ecosystems, environments with the wrong functionality, or poor pricing structures, using the best parts of all available products will help IT curate the right cloud landscape that is focused on outcomes and sustainability.
The Computacenter vendor-agnostic solution is extensible and flexible, ensuring that the best-of-breed capabilities are ready for development and deployment. Combine strategy with capability and leverage the power of a truly modern cloud platform.
Ensuring the appropriate platform & transformation approach to enable next generation business applications and services
Achieving consistency in management, reporting and governance of cloud assets and implementing an effective operating model
Embracing the use of multiple cloud environments to meet the evolving needs of your business
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Engaging appropriate vendor partnerships to deliver a multi-supplier cloud solution.
Read Customer StoryUnleash the power of your colleagues
Getting the most out of your workforce isn’t about extracting value from people, it’s about finding the best ways people can co-contribute to the success of the business. The value of an employee is dependent on the scope in which they can practice; lack of responsibility or lack of tools could mean they aren’t able to perform at their best, hindering their performance, or lowering collective morale.
Equipping people with the right tools is the first step in enabling a productive and content workforce. Choosing the right technologies can not only allow people do their jobs better but it can also remove some of the formalities that get in the way of smart practice.
Making your organisation a great place to work as opposed to simply ‘a workplace’ is the aim of good technology applied correctly. Between employees, HR departments, and the wider business, there’s an element of responsibility from the CIO for helping curate the best possible place to work. Imagine being able to tell prospective employees that expense reports are all automated, or they could work remotely at will, or that new applications would be available immediately in company app stores.
Employee experience, organisational culture and acquisition of talent must converge to enable an environment where people are empowered to deliver more for their customers and colleagues. Driving with purpose to achieve customer needs, and raising engagement across the enterprise
Enabling your people to undertake their best work and maximise the services they deliver
Differentiating your offerings and experiences using digital platforms and tools
Enhancing engagement of staff, productivity and wellbeing
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Delighting users with revolutionary multi-channel support, underpinned by automation and self-service, with on-site TechCenters.
Read Customer StoryActing faster and smarter to stay competitive
Like the jobs of tomorrow, apps that serve a single purpose will be made redundant, quickly replaced by holistic solutions that perform a richer multitude of functions. New application architectures, runtime environments, and evolving business cases are changing the way in which development occurs. The increasing scope to leverage ML, AI, and NLP in the apps of tomorrow means that what we’ve come to expect from data is no longer input=output, but rather three-dimensional, insightful, and genuinely relevant to the places they’re being deployed.
Intelligent apps aren’t sedentary, they occupy our mobile workspaces, data centers, the edge, and beyond. With active data exploitation and enablement, smart programming will have access to the right resources to get richer information and tools into hands of the right people. Incorporating the principles of the ‘data enabled business’, intelligent apps bring this level of personal connectivity to the forefront in which people can engage with data -big or small - in new and innovative ways.
By leveraging computational power at the edge, we’re seeing a re-think in the way we program, and by proxy, the type of programs we are now able to create. This fundamental shift is allowing us to interact with applications in new and exciting ways, paving the way for emerging business opportunities, capabilities, and new ways of thinking.
In recent years, we’ve seen customers combine their data-rich central resources and customer’s computational power to propel VR and AR into the spotlight. Whilst being able to transport virtual renders into people’s home seems like a natural step in showcasing a company’s product, it is emblematic of the way in which we are starting to visualise programs and the functions they can perform.
Leveraging the possibility of IOT and Edge technologies and data processing to provide real time services
Delivering the next generation of applications to transform business process and consumer experience
Active usage and exploitation of data to drive and enable meaningful decision making
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Enhancing customer engagement and enriching the customer experience with Costa’s mobile coffee-ordering app.
Read Customer StoryBe prepared for the challenges of tomorrow
A data enabled business leverages information and insight to be prepared for the challenges beyond just today and tomorrow. Collecting, processing, and distilling real-world data generates real-world results for data driven businesses. Harness the power of analytics and insight so you can automate, collaborate, and curate intelligent pathways needed for an intelligent business strategy.
With inbuilt security and governance, data can be used in ways that transcend the traditional business framework. Today, data can be leveraged to further revenue generation, the building of strategic assets, and enabling human-like relationships between businesses and their customers. Tomorrow, the data enabled business will actively make use of data in all its forms to make real-time predictions for business activities, anticipate the needs of customers, and provide defensive vigilance to mitigate risk.
Data is an extension of people’s digital personas which is why strong computing power and intelligent programming is required to process all our embedded complexities. With more information shared or volunteered than ever before, the sheer amount of data available for use is astronomically large. As we know, it’s not about amassing large quantities of data; use cases that are driven by digesting and processing this information will set businesses apart as they form new data-driven strategies. These directives will provide the competitive advantage for predictive governance, macro-level insights, new revenue streams, and other opportunities that we haven’t even conceived of yet.
Data is rich, and how you want to use it requires creativity and imagination. As a CIO, start to consider what you’d like to be able to achieve to further your business, the chances are, data-enablement is part, if not all, of the solution.
Differentiate and compete better by leveraging data as a decision making asset
More rapidly predict and respond to changes in consumer behaviour or business activity
Harness rich data for actionable use and insight
