ENABLING SUCCESS

As the world continues to change rapidly, we and our customers need to respond swiftly and decisively. These changes are driven both by the seemingly infinite opportunities that technology provides, as well as unpredictable external factors.

 

Five major trends are driving this complex landscape:

 

SPEED

Organisations face increased pressure to deliver efficiencies and cost savings. At the same time, they are looking to adopt new methods of delivery to reduce their time to market and capitalise on early mover advantages in a fiercely competitive market place.

DISRUPTION

Technology continues to be a major catalyst for change across all industries. The democratisation of technology and mass availability driven by cloud, mobility and social presents huge opportunities for creative invention to deliver new market opportunities and challenge the conventional norms

RESILIENCE

Organisations are looking to assure themselves against internal and external threats. Security and privacy remain key challenges but it is also critical to look more broadly to ensure that organisations are able to maintain effective business operation in the face of uncertainty and external impacts.

EXPERIENCE

We are in the midst of the “experience era”. There is a war for talent across many industries, where attraction and retention of talent is a key business issue. Similarly in the face of increased mobility and globalisation, there is a war for the consumer. A single flawed interaction or experience can be costly to reputation. Focus upon the experience at every touch point is now key.

SUSTAINABILITY

Operating organisations responsibly with consideration to the planet, people and communities is now imperative. Encompassing both direct activities and outputs to the wider supply chain and ecosystem in which an organisation operates – demonstrating responsible and ethical practices are critical to customer loyalty, effective partnership and maintenance of reputation.

Organisations face increased pressure to deliver efficiencies and cost savings. At the same time, they are looking to adopt new methods of delivery to reduce their time to market and capitalise on early mover advantages in a fiercely competitive market place.

Organisations are looking to assure themselves against internal and external threats. Security and privacy remain key challenges but it is also critical to look more broadly to ensure that organisations are able to maintain effective business operation in the face of uncertainty and external impacts.

Technology continues to be a major catalyst for change across all industries. The democratisation of technology and mass availability driven by cloud, mobility and social presents huge opportunities for creative invention to deliver new market opportunities and challenge the conventional norms.

We are in the midst of the “experience era”. There is a war for talent across many industries, where attraction and retention of talent is a key business issue. Similarly in the face of increased mobility and globalisation, there is a war for the consumer. A single flawed interaction or experience can be costly to reputation. Focus upon the experience at every touch point is now key.

Operating organisations responsibly with consideration to the planet, people and communities is now imperative. Encompassing both direct activities and outputs to the wider supply chain and ecosystem in which an organisation operates – demonstrating responsible and ethical practices are critical to customer loyalty, effective partnership and maintenance of reputation.

 

Computacenter are committed to helping organisations in two ways. We help to “Drive Operational Efficiency”, exploiting existing technologies and taking advantage of best practice and experience. We also enable organisations to “Increase Agility & Growth” through embracing new technology and concepts to support the customer agenda, and work in partnership to generate new opportunities to help shape their business and market.

 

DRIVE OPERATIONAL EFFICIENCY

Ensuring what you have today is supporting your immediate needs, and enabling a platform for the immediate growth and prospects of your business

INCREASE AGILITY & GROWTH

Agility is an asset that can enable you to compete better. Technology can be key to differentiating your services and maintaining relevance in today’s highly competitive market.

 

TARGETING FUTURE SUCCESS

Driving operational efficiency is about people, process and technology. It is about understanding what you have today, ensuring it is supporting your immediate needs, and enabling a platform for the immediate growth and prospects of your business.

 

Technology is the engine powering business. It is the enabler of the digital transformations that organisations aspire to. But frequently, technology is seen as a burden, as a barrier to realising the future we desire.

We firmly believe in the role of technology to not only deliver today’s business, but to enable the business of tomorrow. The technology of today may be a business constraint, inflexible, rigid, and ill-fitting to the demands of the modern user and consumer.

We understand how to drive value from technology, how it can enable your business. A fundamental objective is to harness technology to Drive Operational Efficiency as a platform for future growth.

Driving Operational Efficiency is part of our Enabling Success approach and is comprised of the two solution pillars of optimisation and modernisation.

 

 

OPTIMISATION

We help you understand your existing technology environment and identify areas where greater value can be derived from the capabilities that you already have in place.

 

MODERNISATION

Technology must be enhanced or upgraded to remain secure, to support the business processes which depend upon it, or to capitalise on new capability. By considering your future ambitions, we can ensure that your core technology platforms are always ready to meet the demands of your business.


AGILITY DELIVERS COMPETITIVE ADVANTAGE

Increasing agility and growth is not optional, its mandatory for all organisations to succeed and thrive. History offers us many examples of those who did this successfully, and those that did not.

 

Adapting effectively to change is key to growth and relevance. Agility is an asset that can enable organisations to compete better. Technology can be key to differentiating services and maintaining relevance in today’s highly competitive market.

Technology is critical to driving transformation and innovation. The demands from business units and from customers are unabating, the timescales to deliver value and achieve return on investment so much shorter than ever before. This necessitates a new mindset in IT, a new “operating model” for not only how IT engages with the business, but how it becomes a strategic asset to drive the business evolution and growth.

Computacenter are here to support you through this change. We don’t just work alongside you, we co-create with you. We see how increasing agility can help to transform your business and disrupt your market, delivering unique value propositions. .

Increasing Agility and Growth is part of our Enabling Success approach and is comprised of the two solution pillars of Transformation and Innovation.

 

 

TRANSFORMATION

Transformation can be challenging. It is not just about technology change, but people and process change to fundamentally reimagine how and what services you deliver. Providing new capabilities, at pace, and on an ongoing basis are principles at the heart of our approach.

 

 

INNOVATION

Leveraging curiosity, creativity and courage to define and deliver solutions to open new opportunities. Driving profound changes to the way things are done within an industry, or internally – to enable you to differentiate and establish a unique position in the market.


SMARTER WAYS
OF WORKING

Working effectively and efficiently means working smarter

 

In today’s landscape, working effectively means working smarter. In order to continually optimise and enhance the ways in which we get business done, we need to rethink how we use technology to make the most impact at every level, and across every operation. 

 

The enabler of tomorrow’s innovation

 

Behind the scenes, automation can help make labour intensive administration processes quicker, cheaper, and more secure to deliver. From leveraging software-defined architecture to provide better resource management to securing intelligent procurement that keeps the business on-track to meet its future objectives, smarter working is the enabler of tomorrow’s innovation. 

DELIVERING RESULTS THROUGH KNOWLEDGE

 

It’s not just behind-the-scenes that we can leverage this way of thinking, with people more connected than ever, it’s just as important to apply this ethos to the connected workplace. Smarter working for people means access to the right technology so that they are enabled and empowered. With work patterns changing at a rapid pace, keeping ahead of the trends requires pre-planning and an understanding of how to get the best results from tomorrow’s hyper-connected workforce. Deploying people to the field or enabling home working have been two areas in which intelligent mobility has enabled people to do more with less. 

 

The boundaries between the traditional workplace (where people go to work) and tomorrow’s workspace (a place in which people do their work) are disappearing. As this transition accelerates, we need intelligent solutions that address these changes whilst being sensitive to the evolving needs of people. 

 

 

Enabling people and organisations to work smarter

 

Employee Mobility & Collaboration

Empowering people to work wherever and however they choose, with secure access to information and data

Workflow and Process Automation

Enhancing effectiveness for all using a mixture of technologies, processes and skills

Procurement Transformation

Optimising procurement and exploitation of IT assets in line with the business need

 

 

SERVICES

Enterprise Mobility

Collaboration & Intelligent Workspace Solutions

Evergreen Management and Operations

Device as a Service

Procurement Marketplaces

Workflow and Process Automation



BLOG

WORK SMARTER...NOT HARDER

Reaping the rewards of increased productivity with less effort

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DELIVERING SUCCESS

ACCELERATING COLLABORATION WITH MICROSOFT 365

Service remains unaffected and productivity is enhanced as people embrace flexible working​

Read Customer Story 

IT FOUNDATIONS

Reliable and secure platforms enable successful organisations

 

Strong IT foundations play a key role in supporting effective and agile business. Intelligent technology sourcing, robust logistical networks, and global consistency ensure that the IT foundations we support are there to support you and your business. Our powerful partnerships with leading technology vendors allow us to deliver on-time, to scale, with the best products, and service to match. This allows us to foster relationships between businesses that are as strong as the IT we support.

 

ALWAYS ON, ALWAYS READY, AND ALWAYS SECURE

 

Strong IT foundations are centred on reliability and focused on business enablement.

Delivering IT foundations means going beyond simply the capability of technology, it’s about delivering results from supporting your IT ambitions. This means tight SLAs, robust networks, intelligent supply chains, sustainable lifecycle management, and an understanding of the interconnecting of all the above.

THE STRENGTH TO DELIVER

 

Within any infrastructure setup, reliability, security, performance, and versatility must be taken into consideration to create the platforms that are ready to support every function of your business. Strong IT foundations support strong business. With Computacenter’s industry leading insight and consultancy, conceive the right base to further your business’s strategic objectives.

 

 

 

IT Foundations play a key role in supporting effective and agile business

 

Procurement and Asset Management

Sourcing of technology aligned to industry best practice, and holistic visibility and management of assets

Platform Design and Build

Delivery of proven platform architectures and approaches to maintain reliability, efficiency and operations

Technology Management and Support

Effective operation and support of technology to support business operations

 

 

SERVICES

Technology Procurement

Portfolio Management

Hardware and Software Lifecycle Management

Cost Optimisation

Maintenance and Support Services



BLOG

THE PURSUIT OF STRONG IT FOUNDATIONS

The disciplines and capabilities required to deliver reliable and secure platforms

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DELIVERING SUCCESS

DELIVERING ON TIME AND AT SCALE

UBS completes a London campus consolidation within aggressive timescales without any loss of productivity.

Read Customer Story 

SECURE CONNECTED
ENTERPRISE

When everything is connected, everything must be protected

 

With more connections than ever thought imaginable, the scale of the modern enterprise network is fundamentally reliant on strong, proactive, and vigilant security. Knowing the boundaries of the enterprise is now more difficult with people connecting multiple devices, complex infrastructures, and the addition of IoT sensors.

 

Protected pathways

 

With people and things now sharing ubiquitous connectivity, ensuring that those pathways are protected is the basis for using technology to enable better business. The secure enterprise network no longer relies on siloed security functions, rather, it operates as a wider fabric that provides flexible coverage with minimal user intervention.

PUSHING BOUNDARIES WITH VIGILANCE

 

With people needing immediate access to resources from their already connected devices, built-in security via embedded protocols and policy improves the user experience by removing clunky VPNs or identity tokens. The mesh nature of the connected enterprise promotes comprehensive vigilance amongst unparalleled mobility. For people, this means that working on or off the network is just as secure, and the right protocols are in place to route data correctly with minimal intervention. Layered security combining the best of software defined architecture and advanced hardware allows organisations to undertake development and push boundaries in a safe and secure environment.

 

The assurance from network-wide coverage is what will enable people to do more, and IT to lead the way. As the boundaries of the connected enterprise are continually being pushed, agile security will ensure that visibility, vigilance, and control are at the centre of your operations.

 

 

Enabling a Secure Connected Enterprise

 

Identity & Access Management

Ensuring people, corporate identities and data are protected at all times

DYNAMIC NETWORKING & CONNECTIVITY

The ability to work anywhere, access applications & services and deliver the transport for cloud platforms

Cyber Defence & Security

Balancing the demands of intuitive user experience with the security requirements of modern business

 

 

SERVICES

Networking Technology

Identity and Access Management

Workplace and Cloud Security

Data and Information Protection & Recovery

Cyber Defence Services



Everything Connected, everything protected.

Leveraging the power and potential of Secure Connected Enterprise

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DELIVERING SUCCESS

SECURELY CONNECTED

NHS Digital enhances security and continues to protect patient data with a holistic network analytics solution

Read Customer Story 

SOFTWARE-DEFINED
INFRASTRUCTURE

Leverage flexibility and agility to deliver more

 

Leverage flexibility and agility to deliver more for your business with software defined infrastructure.

As business continues to grow, the restrictions from physical infrastructure and investment can stifle natural momentum and scalability. Software Defined Infrastructure allows organisations to control how IT workloads are distributed, optimised, managed, and secured to maximise the potential value of flexible architecture.

 

Enabling a truly agile business

 

Software Defined Architectures are self-aware, self-healing, self-scaling and self-optimising - an IT environment that enables truly agile business processes. In today’s landscape, and increasingly tomorrow’s, mobility is more important than ever. We know that people are working across multiple locations, whether that is at home, in the office, or in the field, which means adaptive, scalable, and secure frameworks need to be in place. The software defined infrastructure allows businesses to connect multiple people, campuses, sensors, and customers across diverse locations, all without the need for their own fixed infrastructure.

An adaptable and scalable solution

 

The components that define the SD infrastructure may be provisioned and scaled to address the changing demands of the business. Consumption based pricing models mean that financial scalability is immediate and that you’re adapting a solution to your business, not the other way around.

 

 

 

Leveraging flexibility and agility to deliver more for your business with software defined infrastructure

 

Next Generation Data Center

Modernised infrastructure and virtualised/private cloud technology delivering a flexible data center platform

Automation

Leveraging software and automation to streamline provisioning, introduce self service and self healing capabilities

Software Defined Networking

Providing agility to network configurations to dynamically adapt to business need

 

 

SERVICES

Technology Refresh

Hyperconverged Architectures

Virtualisation and Private Cloud

Software Defined Data Center

Automation



BLOG

DIVE INTO SOFTWARE-DEFINED INFRASTRUCTURE

Leverage flexibility and agility to deliver more

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THOUGHT LEADERSHIP - SOFTWARE INNOVATION

Immerse yourself with Software Innovation and unlock your business potential.

Click here for Thought Leadership 

DELIVERING SUCCESS

DELIVERING NEW FEATURES FASTER

"Computacenter’s creative and flexible approach enabled us to establish a cloud environment that accelerates innovation and boosts our competitive advantage.”
Colin Miles, Vice President Data center Technology, Liberty Global
Read Customer Story 

MODERN CLOUD
PLATFORM

Accelerate transformation and open up new opportunities

 

Capturing the potential and capability of cloud-enabled landscapes is at the core of Modern Cloud Platforms. Harness the unique capabilities of each cloud, whilst managing the environment as a holistic platform to accelerate technology transformation and open new opportunities for engaging with data and people.

 

SEIZE THE OPPORTUNITY TO TRANSFORM

 

From both public providers to private infrastructure, we can help impartially evaluate the use cases, benefits, drawbacks, and ways in which you can develop a cloud strategy to power your business growth. The Modern Cloud Platform is your chance to seize the opportunity to drive real value and ingenuity from the technology ecosystem.

The independent Computacenter approach delivers a solution that is designed upon dynamic infrastructure, is intelligently managed with robust governance, and a true enabler for tomorrow’s cloud applications and development opportunities

Getting the right results

 

A cloud strategy is no different to any other part of the IT landscape, applying the right technologies to the right applications will get the right results for your business. Without falling into the trap of siloed ecosystems, environments with the wrong functionality, or poor pricing structures, using the best parts of all available products will help IT curate the right cloud landscape that is focused on outcomes and sustainability.

 

The Computacenter vendor-agnostic solution is extensible and flexible, ensuring that the best-of-breed capabilities are ready for development and deployment. Combine strategy with capability and leverage the power of a truly modern cloud platform.

 

 

POWER YOUR BUSINESS GROWTH WITH MODERN CLOUD PLATFORMS

 

APPLICATION TRANSFORMATION

Ensuring the appropriate platform & transformation approach to enable next generation business applications and services

CLOUD MANAGEMENT AND GOVERNANCE

Achieving consistency in management, reporting and governance of cloud assets and implementing an effective operating model

MULTI-CLOUD ENVIRONMENTS

Embracing the use of multiple cloud environments to meet the evolving needs of your business

 

 

SERVICES

Multi cloud Management, Billing and Optimisation

Application platform architecture

Cloud and infrastructure security

SaaS application portfolios

Cloud Governance, Monitoring and Analytics



Seize the opportunity to transform

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DELIVERING SUCCESS

MIGRATING A THIRD OF WORKLOAD TO CLOUD

Engaging appropriate vendor partnerships to deliver a multi-supplier cloud solution.

Read Customer Story 

EMPLOYEE
EXPERIENCE

Unleash the power of your colleagues

 

Getting the most out of your workforce isn’t about extracting value from people, it’s about finding the best ways people can co-contribute to the success of the business. The value of an employee is dependent on the scope in which they can practice; lack of responsibility or lack of tools could mean they aren’t able to perform at their best, hindering their performance, or lowering collective morale.

 

The right tool for the job

 

Equipping people with the right tools is the first step in enabling a productive and content workforce. Choosing the right technologies can not only allow people do their jobs better but it can also remove some of the formalities that get in the way of smart practice.

A great place to work

 

Making your organisation a great place to work as opposed to simply ‘a workplace’ is the aim of good technology applied correctly. Between employees, HR departments, and the wider business, there’s an element of responsibility from the CIO for helping curate the best possible place to work. Imagine being able to tell prospective employees that expense reports are all automated, or they could work remotely at will, or that new applications would be available immediately in company app stores.

 

Employee experience, organisational culture and acquisition of talent must converge to enable an environment where people are empowered to deliver more for their customers and colleagues. Driving with purpose to achieve customer needs, and raising engagement across the enterprise

 

 

Unleash the power of your people

 

PERSONAL PRODUCTIVITY

Enabling your people to undertake their best work and maximise the services they deliver

DIGITAL EXPERIENCE

Differentiating your offerings and experiences using digital platforms and tools

WELLBEING & DEVELOPMENT

Enhancing engagement of staff, productivity and wellbeing

 

 

SERVICES

Workstyle Analysis

Desktop and Mobile Solutions

Low Code and Citizen App Development

Mobile Apps and Data

Adoption & Benefits Realisation

Tech Bar and Digital Support



DELIVERING SUCCESS

INTELLIGENT SUPPORT ALIGNED TO PERSONAL PREFERENCE

Delighting users with revolutionary multi-channel support, underpinned by automation and self-service, with on-site TechCenters.

Read Customer Story 

INTELLIGENT APPS
AND EDGE

Acting faster and smarter to stay competitive

 

Like the jobs of tomorrow, apps that serve a single purpose will be made redundant, quickly replaced by holistic solutions that perform a richer multitude of functions. New application architectures, runtime environments, and evolving business cases are changing the way in which development occurs. The increasing scope to leverage ML, AI, and NLP in the apps of tomorrow means that what we’ve come to expect from data is no longer input=output, but rather three-dimensional, insightful, and genuinely relevant to the places they’re being deployed.

 

ADVANCED LEVELS OF ENGAGEMENT

 

Intelligent apps aren’t sedentary, they occupy our mobile workspaces, data centers, the edge, and beyond. With active data exploitation and enablement, smart programming will have access to the right resources to get richer information and tools into hands of the right people. Incorporating the principles of the ‘data enabled business’, intelligent apps bring this level of personal connectivity to the forefront in which people can engage with data -big or small - in new and innovative ways.

Unleashing new ways of thinking

 

By leveraging computational power at the edge, we’re seeing a re-think in the way we program, and by proxy, the type of programs we are now able to create. This fundamental shift is allowing us to interact with applications in new and exciting ways, paving the way for emerging business opportunities, capabilities, and new ways of thinking.

 

In recent years, we’ve seen customers combine their data-rich central resources and customer’s computational power to propel VR and AR into the spotlight. Whilst being able to transport virtual renders into people’s home seems like a natural step in showcasing a company’s product, it is emblematic of the way in which we are starting to visualise programs and the functions they can perform.

 

 

Serve customers better with intelligent apps and edge technology

 

IOT/Edge

Leveraging the possibility of IOT and Edge technologies and data processing to provide real time services

Cloud Native Apps Platforms

Delivering the next generation of applications to transform business process and consumer experience

Analytics

Active usage and exploitation of data to drive and enable meaningful decision making

 

 

SERVICES

Container and Application Platforms

DevOps and CI/CD

Mobile Applications and Mobile Management

Infrastructure and Application Analytics

Security Monitoring and Analysis



DELIVERING SUCCESS

COFFEE GOES DIGITAL

Enhancing customer engagement and enriching the customer experience with Costa’s mobile coffee-ordering app.

Read Customer Story 

DATA-ENABLED
BUSINESS

Be prepared for the challenges of tomorrow

 

A data enabled business leverages information and insight to be prepared for the challenges beyond just today and tomorrow. Collecting, processing, and distilling real-world data generates real-world results for data driven businesses. Harness the power of analytics and insight so you can automate, collaborate, and curate intelligent pathways needed for an intelligent business strategy.

 

Exploited data becomes an asset

 

With inbuilt security and governance, data can be used in ways that transcend the traditional business framework. Today, data can be leveraged to further revenue generation, the building of strategic assets, and enabling human-like relationships between businesses and their customers. Tomorrow, the data enabled business will actively make use of data in all its forms to make real-time predictions for business activities, anticipate the needs of customers, and provide defensive vigilance to mitigate risk.

Unlock the power of data

 

Data is an extension of people’s digital personas which is why strong computing power and intelligent programming is required to process all our embedded complexities. With more information shared or volunteered than ever before, the sheer amount of data available for use is astronomically large. As we know, it’s not about amassing large quantities of data; use cases that are driven by digesting and processing this information will set businesses apart as they form new data-driven strategies. These directives will provide the competitive advantage for predictive governance, macro-level insights, new revenue streams, and other opportunities that we haven’t even conceived of yet.

 

Data is rich, and how you want to use it requires creativity and imagination. As a CIO, start to consider what you’d like to be able to achieve to further your business, the chances are, data-enablement is part, if not all, of the solution.

 

 

Leverage information and be prepared for the challenges of today and beyond

 

Big Data and Analytics

Differentiate and compete better by leveraging data as a decision making asset

Artificial Intelligence and Machine Learning

More rapidly predict and respond to changes in consumer behaviour or business activity

Data Engineering

Harness rich data for actionable use and insight

 

 

SERVICES

Big Data and Analytics Services

Process and Workflow Automation

Machine Learning & Artificial Intelligence

Data Engineering

Security Monitoring & Analytics