Financial Services Company
The customer is a world-leading financial services provider.
Today, we support 60,000 of their users throughout Europe, managing onsite support and mobility services, as well as workplace managed services. We also maintain several European data centers and networks, including support for more than 6,000 servers. For Technology Sourcing, we provide the client with all the necessary meeting room infrastructure, security software, networking equipment, data center servers, and storage equipment.
Breadth of engagement
- Services
- Technology Sourcing
- Professional Services
- Managed Services
- Solution Area
- Workplace
- Data Center
- Networking
- Security
Harnessing the best IT available
The financial services provider’s main IT objective is to secure the very best infrastructure, applications and services, with individual employee productivity a key priority of the digital agenda. Computacenter understands the client’s full technology lifecycle in workplace, data center and networking, which helps us to constantly deliver the IT transformation that the customer requires.
The client also seeks digitalisation of business processes, and Computacenter became partners in this programme in 2021. Our role is providing hardware and infrastructure services and helping to transform the client’s digitised processes.
A long-term partnership always optimising user experience
Our services are critical in optimising the client’s end-user experience. We deliver deskside services in Europe to 33,800 users, enhanced by our TechCenters, which offer convenient drop-in access to a team of multi-skilled IT experts.
In addition, VIP support and adapting support to match personas have further reinforced the client’s trust in Computacenter as their #1 Workplace provider. We also provide automation and self-scheduling tools, along with a seamless integration with the client’s ServiceNow system, all aimed at helping to save time for their employees.
Our partnership journey
July 2024
From managing global support to implementing innovative technologies, Computacenter’s expertise and comprehensive product offerings have helped enhance our client’s productivity.
Latest customer stories Derniers témoignages clients Neueste Customer Stories Nieuwste klantverhalen
A partnership to recycle and renew
The procurement of digitalisation
A learning journey into the world of AI
Sustainability in data centers
