OneLinkConnect - Managed Email Services

Simplicity | Experience | Efficiency

OneLinkConnect - Managed Email Services


TeraMach’s Managed Mail Service is a secure email service designed specifically for small organizations and individual regulated health care professionals in Ontario to securely and confidentially exchange patient health information (PHI) or personal information (PI) with other ONE Mail users.

ontario health photo

As Ontario Health will retire the ONE Mail Direct service in the fall of 2021, TeraMach has been qualified to provide an equivalent service to Ontario Health ONE Mail Direct Clients that wish to continue to participate in the ONE Mail Partnered Network.


  • Enables secure exchange of patient information with hundreds of organizations, representing users across the health care continuum
  • Includes Advanced Threat Protection against cyber-attacks and protects patient data
  • Enterprise class cloud-based email service that ensures 99.9% up-time, premier disaster recovery capabilities and Call Centre Support.
  • Easy to use with 100% web-based self-management tools
  • Microsoft 365 Value Added Services for your organization

Subscription Options


Onboarding Process

Our OneLinkConnect (Managed Email) Service is now ready to take on new clients. If you are an existing ONE Mail Direct client, you do not need to register. Ontario Health will be notifying existing ONE Mail Direct clients of next steps in a separate communication very soon.

STEP 1:  Complete Prerequisites

  1. Download and complete the User Information Sheet prior to registration.
  2. If you are interested in participating in the Ontario Health’s ONE Pages Service, sign the agreement with Ontario Health. A confirmation code will be provided for registration to our service.

Sign Ontario Health Agreement

STEP 2:  Register for OneLinkConnect Managed Email Services

Once the prerequisites have been completed, register for the OneLinkConnect (Managed Email) Service. Once your registration is completed, we will notify you by email with instructions to select a subscription and payment options within 48 hours.

Register for Email services

If you wish to reach out to the Ontario Health ONE Mail team, they can be reached at this address:

Corona Virus Update
Get In Touch