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Increase business agility with repeatable and global managed services 

Computacenter’s Manage & Transform Services help businesses stay competitive in an increasingly digital world. We keep systems running. We keep information flowing. We keep users collaborating. From supporting users and resolving incidents to monitoring infrastructure and implementing hybrid cloud solutions, we make IT service delivery more repeatable, predictable and affordable.

Why Computacenter? 

  • Customers across 70+ countries 
  • 5k qualified engineers and 700+ project managers
  • We manage 7.2 million events every year 
  • Global Service Desk offers 27 native languages 
  • Handling 12.8 million contacts every year 
  • More specifically for Belgian headquartered companies, we deliver services to more than 10.000 users across 30+ countries 24/7, in more than 10 languages.

We were awarded ‘Best Managed Service Desk’ by the Service Desk Institute in 2015 and placed first for end user satisfaction in the Whitelane IT Outsourcing Report for 4 consecutive years.


Manage & Transform

Our services extend from the digital/physical workplace and the datacenter to the network and the cloud. At the heart of them is our Global Infrastructure Operations (GIO) and award-winning Global Service Desk, enabling us to deliver seamless support to users, anywhere in the world. Dedicated transformation teams aim to minimise disruption and ensure the business take-on process is as seamless as possible. 

Visa Europe transforms IT support

With NGSD Visa Europe service desk calls drop by 25% as users embrace digital channels and self-service.

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Crest Nicholson safeguards service

Computacenter provides first line support, datacenter, hosting, network management and a number of other services. It enables Crest Nicholson to provide users with high IT service levels at an affordable cost.

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Markit improves customer services

With centralised server and storage support from Computacenter, Markit has both improved the availability and quality of its services, and reduced cost and risk to its business.

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Network maintenance at Plymouth Uni

Plymouth University supports the next generation of coding experts with Wi-Fi solution and network maintenance from Computacenter.

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Business drivers

  • Guaranteeing outcomes for the CIO 
  • Improving the user experience 
  • Maximising availability, productivity and agility 
  • Meeting the demands of the digital workplace
  • Maintaining an always-on infrastructure 
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