Waitrose embrace mobile working
Waitrose’s head office ensures the smooth operation of its business and more than 300 UK stores. To ensure Partners based there are equipped to do their jobs as effectively as possible, Waitrose needs to provide the latest technologies. With its existing Windows XP platform nearing end of support, the retailer decided to migrate to Windows 7, but it needed a partner to assist with such a large-scale project.
To safeguard partner satisfaction and productivity, we need an IT environment that is fit for today’s workstyles.
Lisa Smith, Project Manager, Waitrose
OBJECTIVES
- Continuous Improvement/ Innovation
- Risk Avoidance
Helping simplify IT support and reduce costs
With an up-to-date and standardised platform for workplace IT, Waitrose has been able to simplify IT support as well as eliminating the risks and costs of running an unsupported operating system. It has also enabled 23 per cent more Partners to work flexibly with mobile devices, helping to increase Partner satisfaction and productivity.
Download full case study here.Outcome
- Increased productivity
- Standardised, future-ready workplace IT environment
- Simplified IT support:
- Simplified management and reduced volume of support calls
- Enabled new flexible and efficient working styles.
