Camelot maximise sales potential
Camelot’s business plans for 2020 include increasing its retail footprint with more point of sales systems at more outlets. Rather than growing its sales force to achieve this goal, the company decided to improve the efficiency of its existing team by equipping them with better workplace technologies.
As well as having a much happier sales force, with stronger sales capabilities we’re aligned to our 2020 strategy for expanding our retail estate.
Mark Wheeler, Head of IT Service Delivery, Camelot
OBJECTIVES
- Growth/Business Change
- Continuous Improvement/ Innovation
Improved workplace technologies
Camelot partnered with Computacenter to select, procure and deploy new Dell tablets running Windows 8. Computacenter helped negotiate the best deal on the devices and developed a scalable configuration methodology. The devices were launched within a tight timeframe at Camelot’s annual sales meeting.
Outcome
- Improved employee satisfaction
- Improved staff productivity
- Increased sales
- Improved customer service
