NEXT GENERATION SERVICE DESK (NGSD)
WHAT IS COMPUTACENTER'S NEXT GENERATION SERVICE DESK (NGSD)?
NGSD transforms and enriches IT support for users by providing a digitised, consumer-like experience. The solution enables anytime, anywhere support by combining a user portal and mobile app with web chat and an extensive self-service knowledge library. NGSD gives the power to your people; increasing staff productivity whilst helping businesses meet their digitial strategies.
Whitelane UK Results 2016
Computacenter retains number one spot in end user services rankings for 2016 Europe’s...Read more
Computacenter wins 2015 Best Managed Service Desk award
Accolade presented by the Service Desk Institute at the 2015 IT Service and Support...Read more
Computacenter - NGSD
Computacenter enriches IT support experience and increases staff productivity with Next...Read Customer Story
Global Service Desk
By combining skilled people with industrialised tools and processes, Computacenter’s...Read more