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NEXT GENERATION SERVICE DESK (NGSD)

WHAT IS COMPUTACENTER'S NEXT GENERATION SERVICE DESK (NGSD)?

NGSD transforms and enriches IT support for users by providing a digitised, consumer-like experience. The solution enables anytime, anywhere support by combining a user portal and mobile app with web chat and an extensive self-service knowledge library. NGSD gives the power to your people; increasing staff productivity whilst helping businesses meet their digitial strategies.

Whitelane UK Results 2016

Whitelane UK Results 2016

Computacenter retains number one spot in end user services rankings for 2016 Europe’s...

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Computacenter wins 2015 Best Managed Service Desk award

Computacenter wins 2015 Best Managed Service Desk award

Accolade presented by the Service Desk Institute at the 2015 IT Service and Support...

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Computacenter - NGSD

Computacenter - NGSD

Computacenter enriches IT support experience and increases staff productivity with Next...

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Global Service Desk

Global Service Desk

By combining skilled people with industrialised tools and processes, Computacenter’s...

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Future of the IT Service Desk

Future of the IT Service Desk

The IT service desk is at a crossroads.

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Future of the IT Service Desk

Future of the IT Service Desk

The IT service desk is at a crossroads.

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ELSEWHERE IN COMPUTACENTER

Manage and Transform

Manage and Transform

Computacenter’s Manage & Transform Services help businesses stay...

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Service Desk

Service Desk

In today’s dynamic global economy, enabling users to work effectively...

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NGSD and ServiceNow Partnership

NGSD and ServiceNow Partnership

Computacenter, Europe’s preferred IT provider to enable users and...

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