Solutions Centre
Visit the Computacenter Solutions Centre
Your technical expertise and application development need not be halted due to a lack of resources or concern over risk. We can replicate your entire, complex infrastructure environment – from client access device, through your networked connectivity layer to your data centre. This can be done in real time with real data – duplicating current and future – so you can be sure that you won’t be in for any unpleasant surprises once your application goes into its production environment.
Our Solutions Centre offers three core service elements:
Solutions Centre Proof of Concept
- Technically validate new or amended IT solutions and infrastructure
- Prototype new products, infrastructure or services
- Manage technology changes for a consolidation or technology refresh project
- Undertake performance, change and problem management for business critical systems
Solutions Centre Load Testing
- Develop rapid, cost-efficient solutions in response to changing business needs
- A suitable environment to perform pre-installation and scalability testing
- An effective means to outsource exhaustive and reliable testing procedures where availability of in-house resource is an issue
Solutions Centre Staging
- New system build and test prior to deployment
- Application development and testing
- Ensure that every aspect of a systems' deployment has been thoroughly planned for
- Test disaster recovery contingency plans
End-to-end Service Capability
Whatever your requirements, we offer the resources and experience to help you design, build, test and manage IT infrastructures, integrating your new environment with your existing technology investment, through to disposing of your old assets.
e-Tendering and e-Auctioning
Computacenter offers an end-to-end e-tendering and e-auctioning service. From helping to compile standardised electronic RFP templates, to running the e-auction, to reducing the overall time and cost of procurement, we strive to optimise the customers’ choice and drive down price, whilst guaranteeing quality.
Benchmarking Service
Our benchmarking service provides monthly pricing data on a selection of pre-defined products and categories by getting component pricing for similar quantities and specifications. This service ensures products assessed are a like-for-like comparison. The exact product specifications, quantities purchased and standard buy prices are checked against 25,000 market sources to offer a comparison of the most competitive price within EMEA.
Services Consolidation and Platform Migration
Businesses are migrating and consolidating their IT platforms and software components, using new technology in order to reduce their costs. By working with organisations to look at their requirements and then assessing the current server environment from an application-centric perspective, we determine which part of the infrastructure could benefit from consolidation or could be migrated to another platform.
Virtualisation
In many organisations the IT infrastructure is under-utilised yet increasing numbers of servers are being added to the corporate network. Using our selection methodology, we can advise on the most appropriate configuration to accommodate both existing and future application resource requirements, resulting in reduced cost, improved asset utilisation, increased responsiveness and simplified management – virtualisation.
Risk Containment
Computacenter’s Solutions Centre is a unique resource designed to test, stage and prove enterprise technologies across all platforms. In addition, our PRINCE accredited project and programme managers give you the peace of mind of knowing that consolidation or platform migration projects are delivered on time, within budget and to specification.
Delivery Service
We offer a full range of delivery services, from a basic next day delivery to goods in/reception, to a guaranteed timed delivery to a specific room or desk - including the unpacking, removal and disposal of packaging, consistent with existing environmental legislation.
Asseting Service
Our asseting service caters for every customer requirement, including the application of customer-supplied labels, security tagging with data recording, etching, engraving, branding, and application of a DNA tracer solution.
Configuration Service
Computacenter offers a complete configuration service on a range of hardware platforms for desktop PCs, mobile devices, servers and enterprises. This can be from a simple hardware only build, right through to bespoke images that have been personalised to meet specific user requirements.
Build Creation Services
We will build an image for a Client Access Device (CAD) based upon an agreed design that details the technical and functional requirements of the build. A typical build consists of a base build (operating system and device drivers) and "core business" applications, which are installed and configured.
Bill and Hold Service
We offer a complete warehouse and inventory management service for all pre-paid products so customers can extend product lifecycles, take advantage of commercial terms on offer, or decrease order to receipt times for products that require asset tagging or configuration pre-despatch.
The number of Bill and Hold or customer-owned items stored at our Hatfield Operations Centre, has increased year on year for the past 5 years. The number of items processed in 2005 exceeded 350,000 with a total value in excess of £200 million.
Customer-owned equipment stored within the Centre often requires an audit to satisfy the customers' own auditors. Computacenter’s inventory team assist in all aspects of this accompanying the customer whilst they are within the Operation Centre to ensure that all of their objectives are achieved.
Computacenter's Network Support
This offers a reliable and cost-effective solution to provide maximum availability of your network infrastructure. Guaranteed service levels provide increased end user 'up-time' and decreased disruption to core business activities.
Computacenter's Lifetime Maintenance Support
This support enhances HP’s standard hardware manufacturer warranty on hardware procured from Computacenter, delivering guaranteed service levels and reducing support costs. Lifetime Maintenance offers cost effective multi-vendor support with fixed costs for cover over 1, 3 or 5 years.