Workplace Optimisation

There are a number of challenges facing organisations that want to implement a optimal technology solution to maximise the productivity of their workforce, and most of them centre round one thing - change.

Perhaps your organisation started from the perspective that most employees needed a laptop and access to a broader range of applications, but in hindsight a more locked-down, desktop-based approach would have been more appropriate for office-based staff and management. Then, of course, there can be sudden changes in organisational structure, site reorganisations and company mergers which can be the equivalent of ripping up the desktop IT strategy and starting again.

The changing nature of how staff are working and the external pressures on an organisation also presents a challenge that must be met. Unnecessary business travel increases cost, wastes valuable time and impacts the environment. This challenge is compounded in the current economic climate, which is driving even greater demand for a more distributed way of working. With cost-reducing travel bans in place at many organisations, finding ways to collaborate internally and with customers has become critical to an organisation’s productivity and profitability.

Customer service levels, compliance and cost control can all be impacted by how an organisation manages its workplace technology. With users and client devices dispersed across an increasing number of locations, IT departments must be able to resolve issues, maintain security defences, deploy new applications and track software utilisation from a central location.

Unfortunately, many organisations’ communications platforms have not kept pace with the change in workplace practices. As a result, users have inconsistent access to non-standard, disparate technologies that are often expensive to maintain. Creating an IT infrastructure that can support flexible, remote and ultimately productive working is fraught with difficulties and more often than not results in duplication of effort. Workplace IT strategy has to strike a balance between getting things right for the IT department, and getting things right from the end-user perspective. Enabling people to work, communicate and collaborate easily and quickly regardless of whether they are based in an office, at home or at multiple locations has become a key priority for success

References

By optimising our infrastructure, we can do things quicker, cheaper and to a better quality…. With Computacenter’s help, we now have a technology platform that will help drive the business forward and support our company ambitions.

EDF EnergyKeith Funnell
Client Computing Manager
EDF Energy

Computacenter Approach

Computacenter helps make your people more productive by providing the technology they need to excel - now and in the future.

To simplify the day-to-day management burden, we help organisations optimise their workplace environments by enabling greater integration, automation and standardisaton. This ensures a rapid response to organisational change and simplifies the adoption of new technologies that arm users for success.

Supply a superior service: As well as removing the cost and complexity associated with device management, you need to be able to deliver increased services to the business and provide end-users with greater flexibility around how and where they work, whether they are mobile or based in multiple locations. We deliver a cost-effective strategy that meets these needs. We evaluate your business processes, applications and infrastructure to determine the most appropriate workplace IT roadmap. Video conferencing, VOIP, digital media signage and email are just some of the communications solutions that we evaluate.

Maximum value from workplace IT investment: The right workplace IT strategy reduces the IT overhead through the centralisation, convergence and consolidation of disparate technologies. A more mobile workforce is also more productive, which means you can achieve better results with the same or fewer resources.

Working in partnership, Computacenter can assess the network and remote access security implications of collaboration and communications for your organisation as well as the most effective way to reduce cost and maximise user mobility. We accelerate ‘time to results’ by identifying the most effective deployment strategy. With proof of concepts, pilots and strong project management skills, we significantly reduce your implementation risks and expenditure.

References

Computacenter’s advice with the implementation of our end-to-end Citrix infrastructure has been invaluable. The solution has enabled our staff to reap the benefits of secure remote access allowing them to work more flexibly and increase their productivity, whilst enabling the company to lay the foundations for future business initiatives.

EvershedsPaul Caris
CIO
Eversheds

By providing staff with better access to corporate applications, we are able to improve their productivity, which has a direct impact on customer service levels. And better service means higher levels of customer satisfaction and loyalty, which is key to growing our subscriber base.

Virgin MediaNick Carter
Senior Technical Specialist
Virgin Media

On our customers' agenda

Cost Reduction Growth
Risk Avoidance

Key Benefits

  • Simpler service: We give you a simpler IT service experience by helping you buy, install and support your workplace IT through one trusted partner
  • Objective consultancy: As an independent consultant, you can be sure that we have no hidden agendas affecting our recommendations
  • Access to skills: We have a large team of experienced, accredited consultants & engineers that can implement your workplace IT to your exact needs
  • Flexible working: By improving video collaboration, you can improve employees' empower decision-making, as well as offer more flexible working practices, reduce travel costs and make them more productive

Why Computacenter?

Computacenter helps you achieve your business objectives through improved end-user technology

  • Simpler service: We give you a simpler IT service experience by helping you buy, install and support your workplace IT through one trusted partner
  • Objective consultancy: As an independent consultant, you can be sure that we have no hidden agendas affecting our recommendations
  • Access to skills: We have a large team of experienced, accredited consultants & engineers that can implement your workplace IT to your exact needs
  • Flexible working: By improving video collaboration, you can improve employees' empower decision-making, as well as offer more flexible working practices, reduce travel costs and make them more productive.

Computacenter helps you get the best possible value from your investments in workplace IT

  • Commercial flexibility: We understand that customers want transparent & flexible commercial terms - something we offer to clients of all sizes
  • Fast-track to technology use: Our rapid deployment approach means your staff have access to your technology investments sooner
  • Vendor relationships: Our strong relationship and technical expertise with product vendors means we can give you the best advice, negotiate quicker and provide more cost-effective product procurement
  • Optimal workplace: We enable you to get the best out of your equipment to maximise workplace performance

Computacenter helps you make decisions that support your workforce now and in the future

  • Lifecycle management: We can manage the lifecycle of your technology in the longer term, ensuring a sustainable approach to your IT purchase & usage
  • Infrastructure experts: We understand the complexities & the technological challenges in the workplace - we’re able to advise, design, transform & optimise your environment
  • Maximum technology choice: Because we have end-to-end understanding of all workplace IT, you can rest assured you’re getting the best advice on your approach
  • Reduce risk: We can comprehensively test products in our Configuration Centre before they are deployed to avoid costly problems