• Contact us
• To discuss how we can help make your business sharper, get in touch:
  0800 014 7420
  Click here to email us

Email this page to a friend

Print this page

Submit feedback on this page

Home Services Manage And Transform Managed Workplace C3Mail

C³Mail

Computacenter's C³Mail enables organisations to receive an enterprise email service with a guaranteed availability for a fixed price per month per mailbox.

A service component of our Managed Workplace solution.

What we do

As a core business service, email is expected to be continuously available regardless of an employee's location or access device. To achieve this goal, organisations are often dependent on a complex and costly IT infrastructure.

As the volume of data sent and stored via email grows exponentially, challenges associated with storage, backup and archiving are also increasing. This, combined with regulatory demands for data retention and the ongoing IT maintenance overhead, are driving organisations to find more cost-effective ways to provision their email.

Although cloud-based email services can help to resolve these challenges, there are added risks associated with this approach, such as service levels, security and data sovereignty.

Computacenter's C³Mail takes a pragmatic approach to cloud services combining monthly mailbox-based charges and rapid provisioning with robust security and availability safeguards.

C³Mail offers the flexibility of a dedicated or shared infrastructure with Computacenter implementing and managing the email infrastructure within your premises or at one of our high availability datacenters.

Based on Microsoft's latest Exchange 2010 release, the service combines best-of-breed hardware and software with standardised and automated processes developed through our Shared Services Factory.

With C³Mail, Computacenter takes responsibility for day-to-day tasks, such as anti-virus and patch management. And with migration, integration, security, remote access and user administration also included, organisations can eliminate the need for service aggregators, resulting in higher service levels and lower costs.

How it helps

C³Mail enables organisations to reduce the cost and complexity associated with messaging infrastructures, while ensuring end-to-end service availability.

As part of C³, Computacenter's pragmatic approach to cloud-based IT services, C³Mail not only resolves current messaging challenges but also embraces future opportunities for the agile provisioning of all workplace IT services. It will help you:

• Make financial savings: C³Mail is billed on a monthly basis per mailbox, which moves email costs from capital to operational expenditure. It eliminates the need for continual investment in email infrastructures, and frees up staff from support and administration.
• Increase agility: C³Mail is highly scalable and flexible, so you can respond quickly to business growth and change. With Microsoft Exchange® 2010 you will benefit from enhanced self-service options and user administration, resulting in faster user provisioning and password resets.
• Reduce risk: Computacenter will manage your email service from end-to-end, which means a guaranteed outcome for users and the business. This reliability, combined with robust security and disaster recovery processes, mitigates business risk and optimises staff productivity. We will ensure your regulatory demands for data retention are met and provide the necessary reporting.

Why we are different

C³Mail draws on our managed services expertise and Microsoft professional services track record to provide customers with a messaging solution that is:

• Agile: C³Mail offers rapid provisioning and can be easily adapted to meet the different needs of user communities. Our standard offering can be enhanced with a range of optional services, including VIP support, mobility and collaboration services.
• Transparent: With Computacenter's C³Mail, you will always know where your data is stored. Each element of the solution is based on predictable monthly costs and defined service levels, reported on a monthly basis.
• Dependable: Computacenter has extensive experience of migrating, upgrading and managing enterprise email infrastructures. We have more than 300 accredited Microsoft Certified Systems Engineers and have developed a portfolio of industrialised email services that encompass migration, licensing, backup and archiving, and infrastructure support and management.
• Future-proofed: Computacenter's on-premise C³Mail is the first step towards an optimal hybrid provisioning model that leverages dedicated and public cloud environments to provide seamless messaging and collaboration functionality to end-users.

In close partnership with Microsoft and best-of-breed service providers such as Mimecast, Computacenter is continuously developing its services to meet the evolving demands of our customers and minimise cost and risk.

Where we have done it

As part of a programme to install a new IT environment, Computacenter assisted Crest Nicholson with an email upgrade. The project included the introduction of new workplace devices as well as an archiving solution and email remote access solution. The greater functionality offered by the new technologies will help Crest Nicholson increase staff productivity, reduce risk and increase agility.

"By outsourcing day-to-day IT services to an external provider, we can free up the internal team to focus on business intelligence and analysis that will enhance competitive advantage."
- Myles Gibbins, Group IT Director, Crest Nicholson