Shared success in working with Computacenter to provide software

Shared success in sourcing to our mutual customers:

• Identify and simplify the software ordering process
• Ease administration for yourselves, and your customers end users and purchasing
• Consolidate requirements into licence agreements for ease of management
• Improve reporting on customer purchases for better tracking of requirements
• Protect the renewal process to better manage the software upgrade and support mechanisms

Working closely with customers, Computacenter help you manage their software planning and implementation throughout the organisation.  Computacenter’s years of experience and relationship building has lead to being seen as the incumbent software and technology provider in many organisations in the UK.

At Computacenter we lend our success not only to our own skills, support systems and knowledge but also to our partnerships and the strength and ability of our partner’s software.

Benefits to you and your organisation

Getting involved earlier with projects
Working with thousands organisations in the UK, offering products from a huge portfolio of vendors and adding value services and recommendations allows Computacenter to get involved in large scale projects encompassing multiple vendors and suppliers.  By engaging with Computacenter, the communication process is centralised for the customer and you while Computacenter use relationships to influence the chosen technology in a given project.  Administration around projects is centralised with one purchase order for the customer while Computacenter organise all administration for the vendors involved, providing financial packages to benefit customers and you.

Reducing the administration burden
Computacenter will remove the administration burden from you and offer the support of a well maintained, experienced structured sales process.  Computacenter’s account teams are experienced and able to use relationships with people involved in IT procurement.

Sharing relationships and knowledge
The relationship Computacenter has built with customers’ means that Computacenter has relationships with contacts in central procurement to ensure the correct people are aware of coming transactions and so renewals will be budgeted for and we know what information is required when for the paperwork to run smoothly for both customers and yourselves

Renewals management
Computacenter offer both yourself and your customer renewals management.  Computacenter understands and can provide reports for renewals for both parties, assisting with budget and revenue planning. This ensures that renewals are managed without time penalties.

Marketing opportunities
Computacenter offer partners the opportunity to engage with Computacenter customers through the advertising of products on Computacenter’s newsletter which goes out monthly to over 2,000 Computacenter customers.

Customers recommend Computacenter

Customers value the relationship with Computacenter.  Working with Computacenter brings customers range of benefits including:

• A single point of contact with which they have a strong relationship with, a contact from which the customer is more open to advice and suggestions
• The financial benefits, both administratively and best deal through licence consolidation
• Experience and breath of knowledge and scale giving the customer access to specialised skill and support without them having to employ and invest in research
• Reducing the cycle time of inputting new software and offering the customer the opportunity to have effective management and control over spend offering regular reports on licences and renewals 
• Providing project purchasing information and track renewals so the customer can plan effectively.  Partner information can potentially be included in this process to map upgrade paths for the customer

For more information on the benefits you will gain from engaging with Computacenter, email software@computacenter.com