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New framework agreement simplifies procurement of IT managed services for public sector organisations

New framework agreement simplifies procurement of IT managed services for public sector organisations

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November 2010

Public sector organisations will be able to maximise the value of their IT outsourcing and out-tasking contracts thanks to the launch of a new managed services framework, which features Computacenter as an approved supplier.

The framework agreement, which is overseen by public sector procurement agency Buying Solutions, will provide public sector organisations with fast, efficient and EU-compliant access to a wide range of IT managed services, from datacenter hosting and disaster recovery to desktop management and service desk facilities.

This is the first IT 'broad spectrum' managed service framework agreement developed by Buying Solutions and includes 12 suppliers who meet stringent criteria for delivering value for money, quality services and sustainability. By purchasing services via the framework agreement, public sector organisations can take advantage of standard terms and conditions, benchmarking activities to ensure continued value for money, supplier management and audit services as well as shared information on best practices.

Chris Price, Public Sector Director at Computacenter, commented: "To survive the public sector budget squeeze, an increasing number of organisations are turning to out-tasked and outsourced IT service models to reduce costs while ensuring consistent service levels. Computacenter's inclusion in the new framework agreement affirms our managed service and public sector expertise."

Computacenter has 25 years' experience of working with the public sector and provides IT managed services for organisations such as the Charity Commission, Hampshire Constabulary and NHS Oldham.

Buying Solutions is the national procurement partner for all UK public services, including central government organisations, local councils, the emergency services, NHS trusts and schools. The organisation was established in 2001 to maximise value for money for public bodies through the supply of goods and services.

The new framework caters for public sector ICT environments of all sizes, and incorporates, among others, the following managed services:

  • Managed ICT devices (including servers, desktops, mobile devices, the network, printers and peripherals)
  • Business continuity/disaster recovery
  • Managed data hosting
  • Hardware and software maintenance (including third party contracts)
  • Remote access services
  • IT service desk facilities
  • Asset management

Computacenter has been awarded framework agreements for each of these areas, which can be delivered either as a standalone service or part of a fully outsourced model. The company has also been awarded a framework agreement for the supply of Commoditised IT Hardware and Software.

"Computacenter's inclusion on both Buying Solutions framework agreements means public sector organisations can take a unified approach to sourcing, implementing and managing their IT, which will help reduce costs and complexity," comments Chris Price. "By combining industrialised services with best practice processes and proven technologies, we are able to provide public sector organisations with predictable, affordable and repeatable IT services and solutions."

The IT managed services framework went live 6 August 2010.

To find out how to procure services via the framework, go to:
www.buyingsolutions.gov.uk/frameworksLink opens in a new window

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For further information, please contact:

Alex Brooks / Kate Mills
Rocket PR
computacenter@rocketcomms.net
08453 707 024

Tessa Freeman
PR Manager
tessa.freeman@computacenter.com
+44 (0) 7801 452076