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Computacenter International’s Vendor Relations

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Vendor RelationsIn the face of multiple options on the supplier side, a single interface provides an efficient and convenient means of sourcing multi-vendor solutions. Computacenter has developed strong relationships with high-quality vendors who can bring the best currently available to our clients. Working with market leaders such as HP and IBM allows Computacenter to ensure best-fit solutions for its clients needs around the world.

Computacenter’s close relations with these vendors at an international level compliment those of our International Partners at the national level and ensure that international customers receive a unique offering that addresses their needs at the central and local level.

The customer benefits associated with this close relationship between supplier and manufacturer include seamless co-ordination of multinational projects, consistency in local supply and support, and close co-operation on global bids.

At the core of these strategic relationships lies a regular exchange of information, so that through Computacenter, clients share the long-term strategy of the manufacturers, keep abreast of emerging technologies and market developments, and benefit from joint marketing and information services. These benefits can assist clients to plan future purchases and define their own long-term IT strategies.

International Programmes
In recent years, vendors have seen many of their major clients embark upon international, often world-wide, projects and have responded by adopting a global approach to their own business through international programmes. Achieving consistency in products, pricing, warranty, support and availability across different geographies are the strategic goals of these programmes.

International Accreditations
The vendors have also recognised the importance of identifying reliable business partners able to ensure consistent supply and support globally. Computacenter has typically been among the first to receive their international accreditations, which include :

HP business partnerHP - 'International Systems Reseller'
In order to better serve their international clients, Compaq launched a world-wide accreditation in 1992 to officially acknowledge the most qualified Compaq international resellers. Subsequent to the HP merger the programme has now transferred across, as has Computacenter's accreditation.

The stringent criteria for gaining this title include a presence in at least ten leading industrialised countries, a proven record of international project management, an adequately resourced international headquarters with a dedicated staff to co-ordinate HP projects, and a single point of contact authorised to agree standard terms internationally on behalf of all outlets.

IBM business partnerIBM - 'International Business Partner'
Computacenter is officially recognised Internationally by IBM's 'International Business Partner' (IBP) accreditation. Through this program, IBM is recommending preferred partners for clients considering international IT projects and assuring them of a comprehensive, well co-ordinated solution developed jointly by Computacenter and the IBM Account Manager.

 
     
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