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Computacenter UK is a wholly owned subsidiary of Computacenter Plc; Europe's leading independent provider of distributed information technology and related services.

To help customers maximise the value of IT to their business, Computacenter offers services at every stage of infrastructure investment. Computacenter employs more than 10,000 people in the United Kingdom, France, Germany, Belgium and Luxembourg.

Computacenter can advise customers on their IT strategy, implement the most appropriate technology from a wide range of leading vendors and manage elements of their technology infrastructures on their behalf. At every stage Computacenter helps customers minimise the cost and maximise the business value of their IT expenditure.

IT Market Overview: United Kingdom

The United Kingdom is very advanced in terms of information technology, with one of the most developed telecommunications infrastructures in the world. The UK is known for a dynamic software and computer services sector, the largest in Europe according to the EITO (European IT Observatory). 40% of the world’s computer games are developed in the UK. The industry is one of the fastest growing areas of the economy, with a turnover of US$31.5 billion in 2001 and forecasts to exceed to US$40 billion in 2005.

Competitive advantages, such as a deregulated telecommunications regime, leading-edge technology, language and culture strengths, an encouraging government and a strong and sophisticated financial system, has attracted major telecoms operators, service providers and manufacturers. The UK is Europe’s hub for the world’s leading IT companies

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Computacenter UK Branch Locations
Computacenter UK Branch Location Blue Dot
Computacenter UK Head Office, Hatfield Computacenter UK Logistics Centre, Hatfield
Left: Computacenter's Head Office, Hatfield, Right: Computacenter's Logistics Centre, Hatfield
Technology Sourcing

Customer Name: Natwest Bank

Business Description: Banking

Business Challenge: To provide a standard laptop to the bank's business advisors.

Solution: Supply of pre-configured laptops and training to 1,200 people in 400 locations across the UK.

Services Delivered: Hardware supply, configuration, logistical project management, training.

Infrastructure Integration

Customer Name: NTL

Business Description: Cable and communications company

Business Challenge: Allow NTL and its engineers to communicate in real-time, meaning less wasted visits to customers and greater flexibility for scheduling call-outs.

Solution: Implement a real-time wireless workforce management solution that will improve the efficiency of the company's 2000 strong engineering field force. The efficiency gains are such that NTL can now complete 25% more calls with the same resources.

Services Delivered: Services planning and design, installation, configuration, fulfillment, managed availability.

Managed Services

Customer Name: Mercer Human Resource Consulting

Business Description: Consultancy company

Business Challenge: To provide continuously available, cost-effective IT services to users across a number of sites.

Solution: Provide remote and on-site support through an outsourced desktop services contract that is subject to stringent SLAs.

Services Delivered: Remote management
Installation, staging, request (MADC) and change management, training.

 
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