Reliability of your IT system is crucial to your business. How many man hours and how much revenue would system failure cost you? If you can't afford downtime for your HP products, you need extended support. But you don't need to go to HP to get it. Instead, you can expect rapid response and unsurpassable service with a local touch from our Computacenter consultants. They put both their expertise in current HP technology as well as their broad knowledge of integrated systems to work for you.

As an HP ASDP Service Specialist, we provide advice on selecting support levels and even perform your on-site repairs and maintenance ourselves. Rely on us when you need:

  • Extended support for your HP products from basic to mission critical for:
    • servers • desktops • software
    • storage • mobile computing  
    • networking • printing and imaging  
  • Expert advice for selecting support solutions – we'll help you choose the most appropriate and economical level of service for your devices.
  • Rapid service to get your business up and running again – in the event of a breakdown our own highly trained, HP-authorised local technicians perform on-site repairs.

"Computacenter has helped to reduce our desktop maintenance costs by more than 40 per cent over the last four years."

Laurence Glover
Client Services Manager
Arcadia

Key Facts

  • We're the largest vendor-independent engineering force in the UK – with 2,200 multi-skill engineers!
  • 98% of our Service Management team is trained and qualified to ITIL standards.
  • Computacenter is the most highly accredited HP partner in Europe being awarded the status of specialist in more categories than any other HP partner.
  • We have 24/7 access to over 20,000 parts in stock, nationwide.
  • We build HP Care Pack Services into the heart of our service and warranty offering and provide break-fix services ourselves with:
    • over 99% delivery success
    • 98.5% parts compliance rating
    • 90% of spares delivered in 2 hours or less
  • Our consultants have the highest level of accreditations and practical experience in their field.

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