Do you need to protect against system downtime and lost man hours? Would you value the simplicity and convenience of having one point of contact for all of your IT needs – from solution design and product recommendations to implementation and ongoing support?

As an Authorised Business Solution Partner (ABSP), Computacenter can provide you with true end-to-end solutions. We have the breadth and depth of expertise across HP technologies and integrated systems to provide comprehensive, tested IT solutions. And we can even provide the essential rapid response support services that keep your IT system up and running.

Rely on Computacenter for:

  • One convenient point of contact for your IT needs
  • The very best of HP Installation and Start-up services on HP Enterprise Storage and Server products
  • Start-to-finish IT issues management, including on-going support
  • HP Care Pack Services for extended support from basic to mission-critical for your HP products
  • Expert advice on choosing IT technologies, designing the overall infrastructure and selecting support solutions
  • Rapid on-site repairs from our own highly trained, HP-authorised engineers

"The maintenance contract has not only helped to reduce ICT costs but also safeguard the delivery of health services."

Mick Dodgson,
ICT and Business Contracts Manager,
South Tees Hospitals NHS Trust

Key Facts

  • We are Europe's leading independent provider of IT infrastructure services.
  • Our consultants have the highest level of accreditations and practical experience in their field – over 40 are HP Certified Professionals and 6 hold the HP MASE level of accreditation.
  • We have the deep technological knowledge of HP and other leading IT providers necessary to provide you with truly integrated solutions.
  • We are HP-authorised to sell Care Pack Services and provide break-fix services ourselves.
  • We achieve over 99% delivery success.
  • Our parts compliance rating is 98.5%.
  • We deliver 90% of spares in 2 hours or less.
  • 98% of our Service Management team is trained and qualified to ITIL standards.
  • We average over 95% achievement against SLA on all support services delivered.
  • We receive and resolve over 60,000 support calls per year.

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