Computacenter

ICT transformation helps council meet efficiency and compliance targets

North Yorkshire County Council
Business challenge

Meet government targets for efficiency and achieve regulatory compliance

The solution

Deploy new technologies and best practice processes to transform ICT infrastructure

Results

Improved efficiency
Enhanced regulatory compliance
Freed up IT resources
Reduced operational costs

Key Services

Datacentre support
Desktop support
Supply chain services
Portfolio management

The need for operational excellence in local government has increased since the Gershon Review, which set rigorous efficiency targets for public sector authorities

To ensure it could meet these – and its regulatory compliance – objectives, North Yorkshire County Council decided to embark on a complex transformation of its ICT infrastructure. The overhaul will encompass a range of systems and processes – from backup and email archiving to desktop operating environments and server virtualisation.
The transformation is being implemented with help from the council’s ICT partner Computacenter, and has already provided the council with a dedicated records management system to aid compliance with the Freedom of Information Act.

Thanks to this and other ICT projects, the council will be able to enhance staff productivity, reduce overheads as well as support the future needs of the council and residents.

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