Business challenge

Leading healthcare company Carestream Health provides solutions to tens of thousands of healthcare organisations around the world. To ensure these solutions are delivered on time, Carestream Health must co-ordinate the procurement, integration and testing of hundreds of IT components from multiple vendors. In Europe, the company sourced these components from more than 20 suppliers. This decentralised approach was expensive, inefficient and had the potential to impact customer service levels.

Computacenter solution

Carestream Health transformed its IT supply chain by selecting Computacenter as its European procurement partner. As a result, the company can centrally place and track thousands of orders a year involving 50-plus vendors. Bespoke bundles, a standardised product portfolio and comprehensive management reports have all increased the efficiency of the procurement operation.

Results

The partnership with Computacenter has not only delivered immediate and significant savings due to improved inventory management but also 10 per cent year-on-year savings on IT spend. As well as decreasing its order-to-cash time, Carestream Health has optimised the resources needed to manage its European IT supply chain and reduced the lead-time for new equipment by 50 per cent. All these factors help to boost the company’s service levels and competitive advantage.