THUS contract provides sharper focus A new five-year outsourcing agreement with Computacenter will enable network operator THUS to commit more IT resources to strategic business projects.
Under the managed services contract, Computacenter will be responsible for the delivery of a range of IT services to support THUS’ desktops, data centre infrastructure and applications.
Bob Baxter, IT manager for THUS, commented: “We expect the contract to deliver significant operational benefits. By selectively outsourcing areas of our IT infrastructure management, we are able to focus internal resources on strategic activities that support business growth and the development of new customer services.”
THUS provides a range of voice, data and internet services to corporate and business clients across the UK; its Demon brand supports more than 150,000 broadband customers in the UK and the Netherlands.
Under the five-year contract, Computacenter will support THUS at every stage of the technology lifecycle from procurement and installation through to user support, maintenance and asset disposal. It will also involve an ongoing service improvement programme to ensure that THUS’ internal IT infrastructure remains cost-effective and efficient. One of the first initiatives under this programme will be a server consolidation project.
