There are ways of ensuring that new technologies deliver on their promise.

When it comes to implementing an innovative solution, there are several key considerations. Spotting an appropriate technology, or innovative use of an existing technology, is a skill in itself, and an ICT services partner can play a significant role. The next step is to build the business case. An ICT services partner can lend significant support here too.

Computacenter's Business Technology Suite, for example, offers a number of technology demonstrations that realistically mirror typical applications. One concern is that it will be hard to maintain continuity of systems and the business processes built on top of them if the technology is frequently refreshed. The solution to this is to look closely and carefully at how the technology is integrated into the corporate ICT architecture as a whole. And in planning the implementation of new systems, it's vital to comprehend their impact in a broader sense.

You need to understand how users work, what changes might be wrought by the technology, and plan accordingly. There are also a number of ways of mitigating risk, including the use of proof of concept facilities such as Computacenter's Solutions Centre.