Manage your IT

Computacenter enables organisations to access the expertise, resources and facilities they need to cost- effectively and efficiently manage, support and maintain their IT infrastructures.

From a fully managed service to a selective out-tasking contract, our services are flexible, scalable and pragmatic. We use a mix of onshore and offshore resources to ensure our services provide customers with the best fit and value.

Service Summary:

  • Global Service Desk
    Our Service Desk can provide incident, request, problem, change and configuration management; all designed to support your individual service levels.

  • Deskside Support
    We can manage all Deskside activities including installs, moves and changes (IMAC), recycling and asset disposal.

  • Asset Management
    We can capture and identify asset information to reduce the time and effort required to resolve an incident and to identify the root cause.

  • Server Monitoring
    Our offering ranges from server event monitoring through server management, administration and support including: security, antivirus and patch management.

Proven expertise: Computacenter supports more than 1.5 million client devices, 750.000 users and 70.000 servers on behalf of its customers. We have the ability to cover local support in about 100 countries spread over the globe.

Customer value: Organisations can free up their resources to focus on the differentiating elements of IT.

GrowthCost Reduction Access to Skilled Resources Risk Avoidance Continuous Improvement / Innovation