Relavis eBusiness Streams - Collaborative CRM Solution

Relavis eBusinessStreams is a collaborative CRM software solution that allows an organization to efficiently and effectively interact with its customers, prospects, partners and internal associates.

Do you face any of these issues?

• Overall customer information
• No common customer database
• Unable to interact with other systems (i.e. ERP, BI, etc.)
• Not leveraging the Web/Internet for customer/prospect activities

What you achieve with Relavis eBusinessStreams

• Increased revenue and profitability
• Increased customer satisfaction and retention
• Increased opportunity pipelines and sales
• Unified corporate image
• Single view of customer
• Better management of resources and information

Relavis eBusinessStreams

• Includes three main modules: eSales, eService, eMarketing
• Modules can be purchased and implemented separately
• Supported by the IBM software strategy
• Is available on IBM Domino or WebSphere platforms
• Runs on multiple platforms (NT, Windows, OS400, AIX, UNIX, LINUX…)
• Is available in multiple languages

When is Relavis eBusinessStreams right for you

If you are using Lotus Notes/Domino and/or WebSphere, you already appreciate the value of Collaboration. In addition, you get:

• Quick CRM implementation
• Rapid ROI
• Lower total cost of ownership
• Incremental approach to CRM (e.g. by module, by geography, by business unit)
• Leveraging of existing and future corporate IT investments

Key features of Relavis eBusinessStreams Modules