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Computacenter’s Application Services Team offers selected
packaged CRM (Customer Relationship Management) solutions as well
as tailor made applications using latest collaborative technologies.
Our customers benefit from our experience and flexibility: our
team of highly skilled multilingual consultants and application
developers is available to work on local or international projects.
We are particularly experienced in providing departmental solutions
for large multinational Corporations as well as collaborative solutions
for midrange customers.
Using proven project management methodologies, we are able to
execute complete projects with tight deadlines on-time and within
budget. Alternatively, our Computacenter resources can execute
application design and development work on a time & materials
basis under your own project control, supplementing your own staff.
Customer Relationship Management
Computacenter offers selected packaged solutions for improving
Customer Relationship Management processes. These solutions can
be personalised to meet customers’ specific requests and
needs.
Computacenter focusses on collaborative solutions using IBM Lotus
Notes/Domino and JAVA/J2EE technologies.
Relavis eBusiness Streams
For over 7 years, Computacenter has been distributing and customising
CRM solutions from Relavis. The latest version, eBusiness Streams,
provides a web-based collaborative solutions suite for sales, customer
service & support, call centre and channel management. The
solution suite is available on IBM Lotus Domino as well as IBM
Websphere platforms.
Development and Consulting Services
Custom Application Development
Computacenter can develop applications specifically to customers’ needs
and requests. Our experts can help you to develop your own web-enabled
application using the latest Microsoft and IBM/Lotus development
tools and technologies.
- IBM Lotus Notes
- IBM Websphere
- Microsoft .Net
Lotus Consolidation Consultancy
Our unique expertise in Lotus Notes/Domino platforms in combination
with our knowledge of UNIX and Intel based server platforms (i.e.
SUN, IBM, HP) makes us the ideal partner to consolidate distributed
Notes servers, which might today be spread across your organisation,
into a single, solid, high availability platform.
Application Project Management
Computacenter’s project managers apply a strong methodological
and structured approach to manage complex development projects
based on PRIDE (PRojects In a Dynamic Environment). Projects are
delivered on time, on budget and to agreed specifications.
References
Becton Dickinson, Kone International, Cetrel, Goodyear, TDK, Ippa,
PanEuroLife, Dupont De Nemours, Novartis, Phili.
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