Computacenter Benelux

Relavis CRM Solutions

RelavisRelavis CRM is a collaborative CRM software solution that allows an organization to efficiently and effectively interact with its customers, prospects, partners and internal associates.

  • Quick CRM implementation
  • Rapid ROI
  • Lower total cost of ownership
  • Incremental approach to CRM (e.g. by module, by geography, by business unit)
  • Leveraging of existing and future corporate IT investments

Do you face any of these issues?

Overall customer information
  • No common customer database
  • Unable to interact with other systems (i.e. ERP, BI, etc.)
  • Not leveraging the Web/Internet for customer/prospect activities
Sales Management
  • Missing sales targets
  • Competitive sales losses
  • Unreliable forecasts
Customer Service Improvement
  • Poor Web and email request handling
  • Misuse of key technical/product experts
  • No skill-based routing
Marketing Management
  • No lead generation process
  • Unable to perform/track targeted marketing campaigns
  • Inability to do market/sales analysis

What you achieve with Relavis CRM

  • Increased revenue and profitability
  • Increased customer satisfaction and retention
  • Increased opportunity pipelines and sales
  • Unified corporate image
  • Single view of customer
  • Better management of resources and information