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Computacenter eOffice is a collaborative software solution that provides efficient processing of internal administrative workflows.
Business Challenge
- Paper-based processes
- Manual time-consuming processes for submitting travel requests, expense reports, vacation requests, internal purchase requests, and other claims.
- Multitude of non-standard paper forms.
- Approvals requiring physical transport of documents and physical presence of approvers.
- No Tracking
- Submitted requests forms are “disappearing”.
- No transparent feedback on status of requests.
- Unreliable processes based on “paper” processing.
- High number of administrative staff required
- Poor automation of processes (no email request handling).
- Misuse of resources for simple administrative tasks.
- No cost-efficient routing.
- No Reporting
- Additional staff required for producing manual reports.
- No feedback and cost visibility for cost centers.
- Inability to do efficient analysis based on a database.
Key Benefits
- Single end-user interface towards internal processes.
- Increased staff efficiency.
- Increased management reporting and analysis enabling cost control.
- Unified corporate processes for office-based and travelling staff.
- Better management of resources and information.
Computacenter eOffice v3.0
Includes 6 optional modules around a Personnel Database:
- Vacation Requests, Travel Requests, Expense Reports, Purchase Requests, CVs and Job Applications, Timesheet Recording.
- Individual modules can be implemented separately.
- Is available on IBM’s strategic lotus Notes/Domino platform.
- Is web-enabled and can be used from a browser or Lotus Notes client.
- Runs on multiple hardware and operating environments (NT, Windows, OS400, AIX, UNIX/LINUX...).
When is eOffice v3.0 right for you?
If you are using Lotus Notes/Domino, you already appreciate the value of Collaboration and will immediately benefit from eOffice. Without any additional infrastructure investment eOffice will:
- Leverage your existing corporate IT investments.
- Allow quick internal workflow automation.
- Guarantee strict confidentiality & access control.
- Provide rapid ROI with a modular approach.
Computacenter eOffice Modules:
| Expense Reports |
Vacation Requests |
- Many categories of claims (hotel, meals, transport, lunch...).
- Approval escalation based on threshold amounts.
- Controlled visibility of request status and cost control by user, manager, HR.
- Link to Travel Request.
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- Several categories of absence reports/requests (vacation, sickness reports, compensation...).
- Escalation via manager to HR.
- Controlled visibility of request status and remaining vacation days.
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| Purchase Requests |
CVs and Applications |
- Structured requests for non-core purchasing (partnumber, quantity, description, cost).
- Approval escalation based on threshold amounts.
- Controlled visibility and reporting by department.
- Automatic PO creation with unique PO number.
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- Repository for incoming job applications.
- Management of review and interview status.
- Controlled visibility of the status of interviews.
- Archiving for future use.
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| Travel Requests |
Time Recording |
- Combined approval and booking requests, (e.g. (hotel+train, car+plane...).
- Approval escalation based on threshold amounts.
- Controlled visibility for requestors, managers, and travel booking department.
- Link to Expense Reports.
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- Detailed time tracking for billable and non-billable work.
- Summary of all activities by Month, Person, Department, Projects, Tasks...
- Preferences can be saved (my projects).
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