Relavis CRM Solutions

Relavis CRM is a collaborative CRM software solution that allows an organization to efficiently and effectively interact with its customers, prospects, partners and internal associates.

Do you face any of these issues?

Overall customer information
	No common customer database Unable to interact with other systems (i.e. ERP, BI, etc.) Not leveraging the Web/Internet for customer/prospect activities
Sales Management
	Missing sales targets Competitive sales losses Unreliable forecasts
Customer Service Improvement
	Poor Web and email request handling Misuse of key technical/product experts No skill-based routing
Marketing Management
	No lead generation process Unable to perform/track targeted marketing campaigns Inability to do market/sales analysis
What you achieve with Relavis CRM Increased revenue and profitability Increased customer satisfaction and retention Increased opportunity pipelines and sales Unified corporate image Single view of customer Better management of resources and information

Relavis CRM

• Includes three main modules: eSales, eService, eMarketing
• Modules can be purchased and implemented separately
• Supported by the IBM software strategy
• Is available on IBM Domino platforms
• Runs on multiple platforms (NT, Windows, OS400, AIX, UNIX, LINUX…)

Contact us at: infobelgium@computacenter.com