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| Agenda |
| 10:00 |
Introduction |
| 10:15 |
Enterprise Content
Management Vision |
| 10:45 |
Case Study : LeasePlan |
| 11:30 |
Technology Vision |
| 12:00 |
Closing remarks and
effective approach |
| 12:15 |
Q&A and Lunch Buffet |
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Speakers:
• IBM, Business
Consulting Services
• Computacenter,
Application Services
• LeasePlan |
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Location - Brussels
Date - 21 June 2005 / 10h00 - 12h30
Improve productivity by reusing and
leveraging content across
departments in order to comply with
regulations and improve customer
service.
Learn how Enterprise Content
Management can improve customer
service and customer loyalty and still
generate cost savings.
LeasePlan uses IBM content
management and they demonstrate how
a company can progress along the path
of Enterprise Content Management.
The first step was to digitize content,
supporting customer service, leading to
a second phase which involved the
development of a B2B site through which
customers can now place, change, and
track orders, manage driver needs, and
view lease documents directly online.
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To enrol, please download and complete this form |
For more information, please contact -
Yasmina Fadli
Marketing & Communication Executive
Computacenter NV/SA
Ikaroslaan 31
B-1930 Zaventem
Tel: +32 (0)2 704 94 11
Fax: +32 (0)2 704 95 95
Direct line: + 32 (0)2 704 94 65
Email: yasmina_fadli@computacenter.com
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Because customers can access this information on-line there are dramatic savings to the company and in addition, customers love it.
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