Computacenter is a leading European independent IT services provider. To help our customers maximize the value of IT to their businesses, we offer services at every stage of IT investment
Our services capability enables us to offer a true end-to-end approach from advising our customers on their IT strategy, implementing appropriate technology solutions and managing elements of the IT infrastructure.
If you want to join a young team where imagination, exchange of knowledge and openness of spirit are present, and if you want to show your initiative, your professional and personal capabilities in a dynamic working environment, here is your opportunity so join us.
Computacenter is a large European provider of distributed information technology and related services. We help our customers with the choice of technology, its procurement, tailored configuration, testing and integration within the enterprise. We then ensure continued efficient, cost effective performance through our range of operational managment services, which are based on ITIL approach. Computacenter employs more than 10.000 people in Europe.
Computacenter Belgium is experiencing an explosive growth and therefore are we looking for an experienced Technical Support Engineer.
Responsibility:
The responsibilities of this Techical Support Engineer includes:
- Operating the Help Desk Support to receive, record and track problem reports from users. This Help Desk Support covers PC hardware/software difficulties and problems encountered, including internet and network related issues
- Performing first level problem determination, troubleshooting and resolution, also referring unresolved problem to appropriate specialist group. Areas include PC hardware/software, network, telecommunications and email applications
- Operating and executing the various system jobs for various applications
- Performing the daily backups and ensure that they are stored in relevant secure storage
- Installing and configuring PC hardware/software procured and dispatch them once completed
- Maintaining the hardware and network configuration charts
Requirements:
Should possess a Diploma/Certificate in Computer Studies or STPM, preferably with + two years of experience as a PC Support Specialist (user-support by phone and onsite). Good knowledge of PC hardware and software is mandatory. Working knowledge of network equipment would be an added advantage, though not a pre-requisite as training would be provided.
What we offer you
Computacenter is offering you an entry into a growing IT services company, with a competitive compensation package, and guided career development opportunities.
For more info please call Caroline Verkest at 00 32 2 704 94 64
Please send us your detailed resume with a passport-sized photograph to: caroline_verkest@computacenter.com
Visit us at www.computacenter.be