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Migration masterclass

John McDermott

Steve O’Donnell
Vice President for Infrastructure Transition Programmes at Cable & Wireless

Favourite IT gadget
My Bluetooth hands-free kit, which I use in the car – it makes life a lot easier.

Most influential management book
In Search of Excellence by Tom Peters and Robert H Waterman, which taught me the importance of wandering! Relying on your first line reports for information is not enough, you need to get out and talk to people to truly appreciate what is going on in the business.

IT industry figures most admired
Tim Berners-Lee for inventing the Internet, and changing the world.

Steve O’Donnell, Vice President for Infrastructure Transition Programmes at Cable & Wireless, reveals how the company has tackled a global data centre consolidation programme and his tips for successful systems migration.

What are the current trends driving system migration projects?
There are a number of key drivers, the first of which is cost reduction. Many enterprise data centres feature not only multiple vendor platforms but also multiple versions of the same operating system, creating an environment that is both complex and costly to manage. Reducing these costs, as well as improving agility and the ability to cope with business change are the main grounds for migrating a data centre to a new architecture.

What part of the data centre consolidation posed the biggest challenge?
We encountered our main challenge very early on in the project, when we began to audit our existing applications and servers. Very few organisations truly understand the complexity and diversity of their data centre environments, yet it is essential that you capture this information before embarking on any migration. We still have teams physically auditing our software licences in the UK, and have already identified substantial duplication – and financial savings.

How can external service providers contribute to the migration process?
Although the data centre migration process is extremely complex, it is very well-suited to being shared with external service providers. There are a number of areas that can easily be packaged up and outsourced to a partner, for example the initial audit, server builds, racking and logistics. Computacenter provided both logistical and engineering services to help consolidate our 2,000 servers in the UK as part of this project.

What is essential for a successful systems migration?
Preparation. Without thorough planning, you are going to encounter some major problems. We took a very intensive approach, and still missed a couple of things, which we then had to fix at the last-minute. If you understand what you are trying to achieve, and the processes involved, you will find that the savings will pay for the actual project. But don’t underestimate the job at hand – we identified 120,000 tasks for just two data centre migrations.

Which technologies will play a role in the evolution of the data centre?
Virtualisation will become increasingly common, as it enables organisations to simplify IT management and make better use of their assets. Our system administrators spend 50% of their time managing our storage infrastructure – by consolidating and virtualising this environment, we will be able to significantly reduce this management overhead. Utility and grid computing will also play an important role in data centres of the future, with grid computing being particularly useful for investment banks, who need to process complex financial modelling calculations.